Assistant General Manager

SUMMARY:
A Luxurious Lodge is looking for an ASSISTANT GENERAL MANAGER to join their team

POSITION INFO:
Candidate Requirements:

• Must have extensive Management experience in a 5-star operation, particularly an operation with over 40 beds
• At least 5 years Management Experience in East Africa
• Bachelor’s degree in hospitality or Hotel Management
• Must have strong computer and financial skills
• Should be energetic, proactive person with the ability to provide world-class guest experience
• Should be compassionate, respectful, with good communication and strong leader skills
• Must be able to cope under pressure to meet guests’ needs
• Strong and confident interpersonal skills and communication with staff and guests
• Strong attention to details
• F&B knowledge is advantageous 
• Experience in the service industry especially in dealing with guests and staff

• Relationship building with staff, guests, Governmental entities, the community, the Industry (Agents and other Lodges)
• Develop the Africa Foundation in Community Development, proactive Wildlife Conservation in the NCAA and the people within the organization
• Business Efficiencies – Cost control, local procedure, and quality of product.
• HC construction
• Product development on guest experience 
• Regular engagement – Assisting General Manager with the Union Chair and personnel.