Assistant Co-ordinator (German)

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006324/TC

Date posted:

Monday, July 13, 2026

Location:

Cape Town, South Africa

SUMMARY:

German-speaking assistance Coordinator – Cape Town CBD

A well-established international company specialising in travel and insurance services for European clients is seeking a German-speaking Assistance Coordinator to join their team in Cape Town CBD.

POSITION INFO:
Requirements:

German speaker with full professional fluency, also in English
Pro-active and perform well under pressure
Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
Matric or higher
Competent computer user skills in Microsoft Office tools
Must be able to work in shifts including some weekends and some evening/night shifts.
FSB registered – a big bonus

Duties will include, but not limited to:

Communicate over the phone and via email with policyholders, a worldwide network of medical providers and our colleagues around the world
Co-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
Work closely with medical professionals internally and externally

Office Hours:
4 Shifts – Morning Shift – 08h00 – 15h30
Afternoon Shift - 13h30 – 21h00
Night Shift – 20h30 – 20h30
Weekend Shifts – 08h30 – 20h30
In return a competitive salary is on offer plus company benefits

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