Assistant Co-ordinator (German)

SUMMARY:

German-speaking assistance Coordinator – Cape Town CBD

A well-established international company specialising in travel and insurance services for European clients is seeking a German-speaking Assistance Coordinator to join their team in Cape Town CBD.

POSITION INFO:
Requirements:

• German speaker with full professional fluency, also in English 
• Pro-active and perform well under pressure
• Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
• Matric or higher
• Competent computer user skills in Microsoft Office tools
• Must be able to work in shifts including some weekends and some evening/night shifts.
• FSB registered – a big bonus

• Communicate over the phone and via email with policyholders, a worldwide network of medical providers and our colleagues around the world
• Co-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
• Work closely with medical professionals internally and externally