Assistant Branch Manager (Automotive Parts) (Fourways-JHB)

SUMMARY:
Are you a hands-on leader with a passion for parts and people? We’re on the hunt for a sharp, proactive Assistant Branch Manager to help drive operations, boost sales, and keep things running like a well-oiled machine. If you know your way around auto parts and love leading a team to success, this role is made for you!

POSITION INFO:
Key Responsibilities:

• Support the Branch Manager in overseeing daily store operations, ensuring smooth and efficient workflows across sales, stock, and admin functions.
• Assist in implementing sales strategies and monitoring sales performance to meet daily, weekly, and monthly targets.
• Help manage stock control, including order accuracy, deliveries, stock levels, and system updates (e.g. VISION and WOM systems).
• Deliver exceptional customer service by resolving client queries, managing complaints, and building lasting relationships.
• Supervise and support team members in their roles, promoting a positive, performance-driven environment.
• Assist with cash management, debtor accounts, and compliance with company financial processes.
• Coordinate with Head Office and other branches regarding policies, reporting, and operational updates.
• Contribute to training, coaching, and developing staff to uphold company standards and improve productivity.
• Ensure health, safety, and housekeeping standards are upheld in line with company policies.
• Step in during the Branch Manager’s absence to maintain operational continuity.

• Matric Certificate (with Maths Literacy minimum)
• Additional related courses/qualifications will be an advantage
• 3–5 years’ experience in a supervisory or assistant management role within the motor industry
• Sound technical knowledge and understanding of motor parts
• Experience in motor part sales and customer service
• Understanding of profit & loss, basic financial responsibilities, and store budgets
• Familiarity with procurement processes and supplier relations
• Exposure to ISO 9001 / 45001 or other relevant quality management systems
• Strong proficiency in Microsoft Office
• Experience with stock management systems and controls
• Strong background in sales and customer interaction