Assistant Branch Manager

SUMMARY:
If you have a passion for hunting and outdoor living, then this opportunity is for you! A well-established retailer is looking for an Afrikaans speaking Assistant Branch Manager to drive their sales and assist in managing the store.

POSITION INFO:
Education:

• Completed matric certificate

• Passionate about hunting and outdoor living is a non negotiable.
• Managerial experience as an Assistant Manager or as a Manager.
• Retail experience.
• Target driven individual.
• Has an outgoing personality.

• Assist in directing all operational aspects including distribution operations, customer service, human resource, administration, and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Implement and execute action plan based in Departmental performance and monthly expenses.
• Meet goals and metrics set out in the Ops scorecard.
• Assist in Managing budget and ensure all expenses stay within the set parameters.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation through E-learning, on the job training, supplier training.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Weekly meeting with admin supervisor/floor manager and receiving supervisor. (Separate meeting template to be distributed).
• Weekly stock meeting with floor manager/Receiving supervisor to ensure all areas of responsibility is recorded and monitored.
• Monitor and report weekly on Sales to budget/Sales on Last year, GP to budget/GP on Last year.
• Sales employee performance and commission. (Daily sales meeting must be held).
• Measure and draw conclusions from foot count of Last year.
• Departmental performance breakdown and action plan for areas that are out of line.
• Aged stock action plan in order to drive it down and minimize cash investment in old stock.
• Measuring and reporting weekly on repair status
• Stock received (POD sign-off vs capturing on system). What was the time lapse?
• Monthly staff schedule/weekend staff schedule must be drawn up a month in advance and communicated to the staff to ensure that time and attendance is fully monitored and recorded.
• Corrective actions after the mystery shopper visit must be communicated to all staff and the monthly customer service score must be above the benchmark indicated by the Ops scorecard.
• Hazard counts and stock adjustment must be measured on a weekly basis (Plus corrective action if applicable)
• General feedback on meetings to be communicated to Ops executive weekly.

NB! This job is now closed. You can apply for other jobs by uploading your CV.