Assisant Guesthouse Manager

SUMMARY:
𝑼𝑹𝑮𝑬𝑵𝑻 - 𝑴𝒖𝒔𝒕 𝒃𝒆 𝒂𝒗𝒂𝒊𝒍𝒂𝒃𝒍𝒆 𝒊𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚
A Guesthouse on St Helena Island is seeking a hands-on and versatile Assistant Manager on a fixed-term 6-month contract (with possible extension). The successful candidate will be responsible for overseeing daily operations, reservations, guest services, and assisting with the smooth running of both accommodation and restaurant functions.

POSITION INFO:
REQUIREMENT:
- Valid passport / right to work essential
- Proven experience in hospitality or guesthouse management
- Strong front office and reservation management experience
- Good financial understanding (invoicing, basic accounts, cash handling)
- Excellent communication and guest service skills
- Ability to multitask across FOH, admin, and operations
- Strong organisational and problem-solving skills
- Willingness to work flexible hours in a hospitality environment

KEY RESPONSIBILITIES:
- Manage guest check-ins, departures, and overall guest experience
- Handle accommodation and restaurant reservations, including invoicing
- Coordinate airport transfers and guest logistics
- Oversee daily operations of the guesthouse and restaurant
- Ensure adequate staffing levels and operational efficiency
- Assist with restaurant service during busy periods
- Manage stock, purchasing, and supplier coordination
- Handle creditors, debtors, and basic financial administration
- Oversee social media and marketing initiatives
- Coordinate special events and functions
- Maintain office systems, filing, and reporting
- Assist in running the property in the owner’s absence

PACKAGE:
- R20,000 per month (Negotiable – DOE)
- Accommodation provided
- Fixed-term contract: 6 months (possible extension)

LOCATION: St Helena Island