SUMMARY:
The purpose of this role is to support the delivery of leads for clients by contacting inbound enquiries generated through marketing campaigns.
POSITION INFO:
Appointment Setter (Renewables – Client Delivery)
Join a UK-based marketing and lead generation agency to convert inbound renewable energy enquiries into booked appointments for installation companies.
Remote Cape Town, Renewables, Monday to Friday 9:00 am – 5:30 pm UK time
Salary: R15 000 - R19 000 p/m.
About Our Client
The client is a UK-based marketing and lead generation agency specialising in the renewable energy sector, including Solar PV, Battery Storage, Air Source Heat Pumps, EV Charging, and Air Conditioning. They partner with installation companies across the UK to generate inbound enquiries and support them in converting these into booked appointments, quotes, and revenue.
The Role: Appointment Setter (Renewables – Client Delivery)
The purpose of this role is to support the delivery of leads for clients by contacting inbound enquiries generated through marketing campaigns. The role exists to qualify homeowners and book appointments directly into client calendars, ensuring lead generation activity converts into a tangible pipeline. The main focus areas include lead handling, maintaining accurate CRM data, and providing performance updates to internal teams and clients.
Key Responsibilities
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Utilise experience in appointment setting or telesales to contact inbound leads promptly via phone, SMS, and email.
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Qualify homeowners based on predefined criteria such as property type, ownership, suitability, and intent.
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Book appointments directly into client calendars across multiple accounts.
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Follow up consistently with unresponsive or undecided leads to monitor pipeline progression.
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Manage and maintain CRM systems, ensuring all communication and activity is logged accurately.
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Provide regular updates on lead quality, booking performance, and trends.
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Work closely with internal teams to improve lead handling and conversion rates.
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Adapt to various service offerings and qualification criteria across multiple installer clients.
About You
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Experience in appointment setting, telesales, or a similar phone-based role.
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Confident and professional communication skills.
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Strong organisational ability and attention to detail.
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Ability to manage multiple pipelines and prioritise workload.
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Comfortable working within a performance-driven environment.
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Experience within Solar, Renewables, Home Improvements, or Utilities.
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Familiarity with CRM systems such as GoHighLevel, HubSpot, or Salesforce.
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Understanding of sales processes and lead qualification frameworks.
