Applications Manager

SUMMARY:
If you enjoy turning complex systems into smooth-running engines, this role is for you. As the Applications Manager, you’ll take charge of core business applications keeping them stable, scalable, and perfectly aligned with business goals while delivering smart, customer-centric solutions that actually make work easier.

POSITION INFO:
You’ll own the full application journey, from design and development to integration, rollout, and optimisation. Partnering closely with the business, you’ll translate “we need this” into elegant, user-friendly solutions, lead delivery using Agile and Scrum, and continuously fine-tune systems to keep everything running faster, better, and smarter.

Key Responsibilities:

• Own and evolve core business application roadmaps, ensuring system performance, integrity, and high availability.
• Drive continuous improvements in application stability, reducing recurring incidents and support ticket volumes.
• Deliver measurable business value through innovation, automation, and digitalisation initiatives.
• Lead the end-to-end delivery of application initiatives using Agile and Scrum methodologies.
• Partner with Infrastructure and Cloud teams to design and implement unified, automated change management frameworks.
• Lead, mentor, and develop team members to achieve both operational excellence and personal growth.
• Build a high-performance culture rooted in accountability, collaboration, and innovation.
• Actively incorporate user feedback into product backlogs and development cycles to enhance the overall user experience.
• Think and act entrepreneurially—identifying opportunities, shaping ideas, and bringing innovative solutions to life.
• Apply a business analysis mindset to assess operational metrics and redesign processes for improved performance.
• Drive product development by evaluating market needs, designing new solutions, and strengthening competitive advantage.

• Bachelor's degree in Computer Science, Information Technology, or Business Administration
• Project Management (PMP) and Agile/Scrum (CSM or CSPO) certifications
• ITIL V4 Foundation certification
• COBIT certification
• Minimum 7-10 years of direct management experience
• 10-15 years' experience managing business applications and software development functions
• 5-7 years' experience implementing and optimising core business applications such as ERP, CRM, mobile apps, etc.
• 5-7 years strong exposure to Agile delivery, DevOps, and vendor management
• Software Development Lifecycle (SDLC) Management expertise
• ERP & business systems management knowledge (e.g., Odoo, SAP, or similar)
• Integration architecture and API design understanding
• Quality assurance and continuous delivery (CI/CD) knowledge
• Strategic and analytical thinking capabilities
• Business process mapping and re-engineering skills
• Vendor & partner relationship management experience

• Software Developers
• Mobile Developers
• Business and Systems Analysts
• BI and SQL Experts