Aftersales Manager

Recruiter:

Key Recruitment

Job Ref:

3458637375

Date posted:

Friday, June 12, 2026

Location:

Midrand, South Africa

SUMMARY:
-

POSITION INFO:

Aftersales Manager

Location: Midrand, Gauteng
Industry: Renewable Energy (Solar Battery Manufacturing & Sales)
Salary: R50,000 – R80,000 per month (depending on experience)

Key Responsibilities

Oversee all aftersales operations, including technical support, repairs, and maintenance
Manage customer service standards and ensure timely resolution of customer issues
Lead and develop the aftersales team to deliver exceptional service
Collaborate with sales and technical teams to improve product support
Monitor performance metrics and implement service improvements
Ensure compliance with company policies and quality standards

Minimum Requirements

Education: Degree in an Electrical-related field
Experience: 3–5 years’ experience in an aftersales or technical service management role
Strong technical understanding of electrical systems (experience in solar or energy sector advantageous)
Proven leadership and team management skills
Excellent problem-solving and customer service skills

Preferred Attributes

Strong communication skills; bilingual ability will be advantageous
Ability to work under pressure and manage multiple priorities
Results-driven with a focus on continuous improvement

Please note: The responsibilities outlined above are intended to indicate the general nature of the role and are not exhaustive. The successful candidate may be required to perform additional duties as reasonably expected.

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