Administrator

Front Desk & Customer Service

• Serve as the “Face of the Company”, offering professional, friendly, and efficient customer service at all times
• Operate the switchboard, answering and directing calls with a professional telephone manner
• Assist walk‑in customers, clients, and suppliers courteously and efficiently
• Handle registrations and capture customer information accurately

Sales & Cash Handling

• Manage cash sales accurately and responsibly
• Perform daily cash-ups, reconciling cash and reporting discrepancies
• Maintain accurate records of financial transactions

Administration & Office Support

• Perform general administrative duties including filing, typing, and document management
• Process stock orders and liaise with suppliers where required
• Assist with wage administration and basic payroll support
• Maintain organized records, both electronic and manual
• Support management with ad hoc administrative tasks as needed

General Duties

• Work effectively under pressure during busy periods
• Assist across multiple functions as required (true all‑rounder role)
• Uphold company policies, procedures, and professional standards

Required Skills & Competencies

• Excellent people skills with a strong customer-service focus
• Ability to work well under pressure and manage multiple tasks
• High attention to detail and accuracy
• Strong communication skills (verbal and written)
• Confident, strong personality with a professional presence
• Ability to work independently and as part of a team
• Organized, reliable, and trustworthy

Experience & Knowledge

• Prior experience in front desk, administration, or customer service roles
• Cash-handling and cash-up experience essential
• Exposure to stock ordering and basic payroll/wage administration preferred
• Experience within the agriculture industry or a strong interest in agriculture is highly advantageous

Personal Attributes

• Professional and well-presented
• Proactive and adaptable
• Honest and dependable
• Service-driven mindset
• Comfortable engaging with a wide range of people