Administrator

Recruiter:

Signa Opportunity

Job Ref:

JHB000694/SC

Date posted:

Tuesday, August 5, 2025

Location:

Centurion, South Africa

SUMMARY:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

About the YES Initiative
The initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportunities for South African youth over a period of 12 months.

Position: Administrator

Stipend: R5 400.00 pm

Location: Centurion (ROOIHUISKRAAL)

POSITION INFO:
About the role:
The Sales Administrator plays a critical role in supporting the sales team and ensuring smooth execution of sales processes. Working within a dynamic BPO and call center environment, the role involves coordinating between cross-functional teams, managing administrative workflows, and driving performance reporting to enhance efficiency and client satisfaction.

Key Responsibilities:

Maintain and update CRM systems with lead and client data.
Generate and circulate daily/weekly/monthly sales performance reports.
Track KPIs across sales agents and compile variance analyses.
Assist in onboarding sales agents and managing compliance documentation.
Coordinate communication between sales teams, client services, and operations.
Process customer orders, quotes, and account modifications.
Schedule internal meetings and keep minutes for follow-ups.
Support in preparing pitch documents, RFPs, and presentations.
Manage internal reporting dashboards and assist leadership with data insights.

Performance Indicators:

Accuracy and timeliness of reporting
SLA adherence in admin-related tasks
Agent onboarding cycle time
CRM data integrity
Reduction in follow-up escalations

Qualifications & Skills:

South African Unemployed youth between the ages of 18 and 34.
Must not have participated on the YES programme before.
Grade 12 ; Diploma in Business Administration / Sales / Communications
2+ years of experience in administrative roles, preferably in BPO or call center settings.
Proficient in MS Office, especially Excel and Outlook; CRM experience preferred.
Strong written and verbal communication.
Detail-oriented with exceptional time management skills.
Analytical mindset with a knack for interpreting performance metrics.

Preferred Qualities

Proactive and solution-driven.
Able to thrive in fast-paced, high-pressure environments.
Strong team collaborator with a positive attitude.
Comfortable handling sensitive data and managing confidentiality.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.

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