Administrator & Internal Sales

SUMMARY:
Internal Sales & Administration

Our client in the Aluminium Industry offering a full range of Aluminium products, is on a recruitment drive for a self-motivated and self-driven candidate to join their team.

This position forms part of a team that service existing customers and find new business to grow sales volume and profit sustainably. This position requires the successful candidate to assist with branch administration functions. 

Duties and responsibilities include but not limited to:

• Sales:
• Market, promote, sell and upsell full range of products
• Identify new customers and take necessary actions to secure the business
• Educate and assist customers with technical inquiries and Starfront to help them win tenders and upsell additional or quality products
• Driven to achieve individual and branch targets
• Develop detail product technical and starfront knowledge to deliver exceptional service to customers
• Responsible for cash collected, speed point and EFTs for all cash transactions processed 
• Administration:
• Ensure all customer requirements are attended to, such as quoting, invoicing, credit notes and any feedback required
• Ensure correct processing of orders, quotations and capturing of manual delivery notes timeously
• Resolving all queries relating to pricing back orders, credit notes and goods returned
• Offering excellent customer service and feedback so that all expectations are managed
• Assist the branch with admin functions (cash reconciliation, receiving of stock and filing)
• Maintain a proper filing system of key documents for quick and easy retrieval
• Working proactively with Branch Manager to ensure the smooth functioning of the branch and prevent any losses
• Familiarise yourself with and follow SOP's and abide by Company policies and procedures
• Participate in stock takes and perpetual counts and work overtime to prepare and complete such
• General
• Work overtime, after hours or weekends if and when required
• Report any fraudulent, theft, collusive, suspicious, unproductive, malicious or instigative activities or attempts by any party
• Embrace the company improvement program (20 keys) to ensure good productivity, housekeeping security and safety
• Form an active part of the team, be back-up for other functions and perform any other tasks that may be required to support overall branch performance, productivity and as part of self development

POSITION INFO:
Qualifications:

• Matric or NQF4 (equivalent)
• 2 years' experience in a sale's, admin and / or operational environment
• Computer literate - MS Office Suite, Syspro (advantageous)
• Fluent in English and Afrikaans
• Valid driver's license 

• Excellent communication
• Hands-on - willing to roll up sleeves and get stuck in
• Ability to use own initiative
• Problem-solving skills
• Organized
• Customer Centric
• Financial acumen
• Sales orientated and driven
• Excellent time-keeping
• Willing to go the extra mile