Admin & Invoicing Clerk

Key Responsibilities Include but are not limited to: Generate and manage invoices for our valued customers. Manage accounts and process credit notes. Processing telephonic orders. Maintaining customer information. Resolving customer account queries. Assist the Accounts Department with COD, EFT and credit card reconciliation. Managing courier administration. Oversee and manage delivery documentation. Confirming that orders are correct and reach customers on time. Constant communication with customers regarding any changes to their orders or deliveries. Process product returns. Support Marketing activities and provide administrative support to Sales Representatives Maintain accurate records of financial transactions and documentation. Collaborate with the finance team to ensure timely billing and collections. Assist with general administrative tasks as required. Open and lock up the office when required. Qualifications and Skills: Must ideally have knowledge of and experience in the pet food industry. Diligent and detail-oriented with a strong commitment to accuracy. Excellent written and verbal communication skills. Ability to work collaboratively within a team. Proficiency with Google Workspace/Microsoft Office Suite (Excel, Word, Outlook). At least 2 years experience in administration or invoicing is required. Dear (Cin7Core) or similar experience is ideal Google Chrome, G-Suite/Google Workspace experience is ideal