Accounts Receivable Controller

SUMMARY:
Our client, a luxury hotel collection, is seeking an experienced Accounts Receivable Controller to join their finance team.

The purpose of the role is to ensure that all hotel revenue is correctly captured and reconciled and manage the debtor cycle for several key agent and corporate accounts.

POSITION INFO:
Key Responsibilities:

• Perform daily revenue reconciliations between Benson PMS, POS/Lightspeed, and banking.
• Identify and resolve revenue variances, missing entries, duplicates, or incorrect coding.
• Complete daily banking reconciliation and allocate receipts in Benson.
• Generate Benson invoices and maintain accurate debtor profiles.
• Manage debtor follow-ups (relationship-based, not call-centre collections).
• Maintain a clean debtor ageing schedule and escalate risks early.
• Process voucher credits, redemptions, and advance deposit transfers.
• Provide light monthly reporting (ageing, collections summary, variance notes).
• Ensure system accuracy for rate codes, agent details, commissions, and discounts.

• 2–4 years’ experience in hospitality finance, accounts receivable, revenue control, reservations finance, or debtor administration.
• Strong reconciliation skills essential (PMS/POS/banking).
• Good understanding of hospitality rate structures, commissions, and vouchers.
• Strong Excel skills: Pivot Tables, XLOOKUP, SUMIFS.
• Proficiency in Benson or similar PMS an advantage.
• Highly detail-focused and accurate.
• Clear, professional communicator with internal teams and agents.
• Organised, reliable, and able to work independently.
• Strong ownership and follow-through.

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