Accounts Receivable Collector

SUMMARY:
Accounts Receivable Collector
We are looking for an Accounts Receivable (AR) Collections Specialist to  manage incoming payments, reduces aging accounts, and secures revenue by contacting clients regarding overdue invoices, resolving billing discrepancies, and negotiating payment plans. Will be responsible for maintaining accurate customer records, reconciling accounts, and supporting cash flow by ensuring timely collections while fostering positive client relationships.

POSITION INFO:
Key Responsibilities

• Collection Activities: Monitor, identify, and contact clients with overdue accounts via phone, email, or mail to collect payments.
• Account Reconciliation: Review aging reports to ensure accurate, up-to-date records, including applying credits and clearing discrepancies.
• Dispute Resolution: Investigate and resolve billing, credit, or invoice discrepancies with clients and internal departments.
• Payment Negotiation: Establish payment arrangements and repayment plans for delinquent accounts.
• Documentation: Maintain detailed records of all communication and collection actions in the accounting system.
• Reporting: Prepare reports on collection activities, overdue accounts, and payment progress for management. 

• Experience: Prior experience in credit, collections, or accounts receivable.
• Communication: Strong verbal and written skills for negotiating and resolving issues with clients.
• Technical Proficiency: Knowledge of accounting software (e.g., QuickBooks, SAP, Oracle) and Excel.
• Analytical Skills: Ability to analyze accounts, identify trends, and resolve complex billing disputes.
• Soft Skills: Persistence, attention to detail, organization, and the ability to maintain professional relationships.
• Education: Typically requires an associate or bachelor’s degree in accounting, finance, or business, though experience may substitute.