Account Manager (SaaS)

Recruiter:

The Working Earth

Job Ref:

TWE002177/KM

Date posted:

Thursday, May 28, 2026

Location:

Johannesburg, South Africa

Salary:

360000 Annually

SUMMARY:

We are building a talent pool of experienced Account Managers within the SaaS/technology space for upcoming opportunities with leading organisations.

If you are passionate about client relationships, revenue growth, and innovative tech solutions, we encourage you to apply and be considered for exciting future roles.

POSITION INFO:
Duties & Responsibilities

Manage and grow a portfolio of key client accounts within the SaaS environment
Build strong, long-term client relationships to drive retention and customer satisfaction
Identify opportunities for upselling and cross-selling products and services
Oversee the full account lifecycle, including onboarding, renewals, and contract negotiations
Collaborate with internal teams (Sales, Customer Success, Product) to deliver value to clients
Monitor account performance and provide strategic insights to improve client outcomes
Prepare and present reports, forecasts, and account plans
Stay up to date with industry trends and SaaS developments

Desired Experience & Qualification

Bachelor’s degree in Business, Marketing, IT, or related field
3–5 years’ experience in Account Management or Sales within a SaaS or technology environment
Proven track record of managing accounts and achieving revenue targets
Strong understanding of the SaaS business model and subscription-based sales
Experience managing client stakeholders at various levels
Excellent communication, negotiation, and presentation skills
Strong analytical and problem-solving abilities

Preferred Skills

Experience with CRM systems (e.g., Salesforce, HubSpot)
Knowledge of customer success strategies and lifecycle management
Ability to work in a fast-paced, target-driven environment

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