My client, a leading and well-known Company based in Ottowa, Durban requires a competent and suitably experienced Account Administrator to join their team.
PURPOSE OF THE JOB
A member of the organisation’s internal sales team, responsible for sales administration and support for Brand Sales Management and Business Development Managers.
To assist with sales related matters by generating/collating product information, pro-active sourcing and exporting of imagery to customer product portfolios, filing of documentation, and updating client information on the company''s operating system.
SKILLS REQUIRED:
Excellent interpersonal skills
Administrative, record-keeping, and clerical skills
Ability to multi-task
Focussed and goal-oriented disposition
Attention to detail
Knowledge of and ability to collaborate when necessary with other departments
Excellent organizational skills
Demonstrate enthusiasm about the sales support role and remain up to date with changes
Experience with CRM applications and knowing the purpose of CRM in sales
Analytical and problem-solving skills
Ability to meet deadlines without compromising consistency in the process
Ability to work under pressure
Ability to prioritize to guarantee that all issues are allocated the required time to be handled in a professional manner
Statutory liabilities: Policies and Procedures, Basic Conditions of Employment Act, Labour Relations Act
NATURE AND SCOPE OF THE JOB:
Business Development Manager/s & Brand Sourcing support
Accurate Library Management and Administration across identified product portfolio
Timeous delivery of all assigned tasks with deadline
Timeous capture of sourcing requests proactively secured by the Business Development Manager
Understanding of systems and procedures
REQUIREMENTS:
At least 3-4 years proven work experience as a Sales administrator or Sales support agent
Certification in Marketing, Sales or relevant field is a huge advantage
Proven track record of experience – evidence of multi-tasking, organisation skills and ability to work under pressure.
Computer skills, and thorough knowledge of Microsoft Office Suite, with emphasis on superior Excel skills.
“Can do” attitude, Willingness to see challenges as opportunities
Communication and problem-solving skills
Decision and problem-solving skills
Hands on experience with CRM software and MS Office (MS Excel)
Understanding of sales performance metrics
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
SA Citizens only
Must be Criminal Clear
Must reside in the Greater Durban area
KEY PERFORMANCE AREAS
Provide troubleshooting assistance for customer orders, account statuses and relevant problems
Provide data and documentation to help Business Development Managers achieve their sales target
Manage internal deadlines with Business Development Managers to ensure on time delivery
Problem solving and feedback to relevant Business Development Managers
Action, under instruction from relevant Business Development Manager, Library Management tasks
Manage Job Listing Input for Pro-Active Sourcing Requests
Act as a point of contact between sales and production
Action all tasks given in deadline period
Maintain standards and quality of work produced
Attend to incoming phone calls when the Business Development Managers are not available
E-mail all messages and or queries to Business Development Managers
Loading of product line on behalf of the Business Development Managers
Assist with urgent sourcing on paying suppliers when Business Development Managers are on leave, ill or at meetings
