ASSISTANT LODGE MANAGER

 

Recruiter:

Farm Manager SA

Job Ref:

FM001044/SH

Date posted:

Monday, January 10, 2022

Location:

Madikwe Area , South Africa


SUMMARY:
Madikwe area - North West: Our client is looking for an Assistant Lodge Manager to join the team. The person/team appointed should be comfortable working with high-net-worth international guests that comprise among others, presidents, royal families and celebrities.
The ideal person/s would have a deep understanding of the needs and nuances of international travellers and the importance of impeccable and personalised service.   The candidate should have an eye for fine detail – from the presentation of a drink being served to the floral arrangements featured in the lodge, to the detail of every event and guest touch point.  They should be passionate about food, wine, travel and should have a general interest in luxury travel and lifestyle trends
They will work closely with management team and shareholders.
Only candidates with the relevant experience will be considered.

JOB DESCRIPTION:

MINIMUM REQUIREMENTS
  • Diploma/Degree in hotel management or related field
  • International experience would be advantageous
  • 5 years work experience in hospitality industry
  • 2-5 years of experience as an Assistant Lodge Manager
  • Excellent computer skills
  • Excellent attention to detail
  • Own Vehicle and drivers licence
DUTIES AND RESPONSIBILITIES
- Guest relations/experiences
o Meet and greet guests and check in process including indemnity forms
o Ensure check in process is done
o Development of detailed guest programmes and experiences together with GMs (in lodge and bush)
o Guest relations and hosting
o Children activity programmes and implementation thereof (in conjunction with GM)
- Lodge Admin
o Lodge supplies ordered (food, drink, housekeeping, maintenance stocks, operations)
o Lodge processes, schedules and monitoring thereof
o Month end management (in conjunction with/absence of GMs)
o Management of GRV’s, purchase orders and invoicing on Panstrat
o Management of stock takes and month end
- HR & Admin
o Planning and management of staff rosters and leave schedule
o Associated process and responsibilities (attendance register)
o Staff training and development
o Lodge processes, schedules and monitoring thereof
o Staff disciplinary procedures support to GMs
o Month-end management (in conjunction with/absence of GM)
o Management of GRV’s, purchase orders and invoicing
o Management of stock takes and month end
o Assistance management of salaries, provident fund, medical aid
o Updating all staff files and maintaining these
- Reservations
o Reservation support and relief
o Management of check-ins and check-out
- Front of House
o Day-to-day management of FOH team
o Design of guest experiences in lodge and bush (utilising all venues)
o Day-to-day staffing of FOH as per guest requirements
o Identifying training requirements
o Management of bar, selections and menus
o Table and food presentation
- Housekeeping
o Team management, allocation of duties and assessments
o Monitoring and training of staff
o Management of daily linen, laundry
o Replenishment planning
- Lodge security
o Management of lodge security team
o Scheduling security duties and responsibilities
o Development and enforcement of lodge security systems
- Marketing and sales
o Collating photographs and stories for social media sharing
o Hosting and ‘selling’ the Lodge to travel and tour agents/operators
o Remain abreast of industry trends, global and local and monitoring of competitors

ONLY short-listed candidates will be contacted

To apply CLICK THIS LINK and upload your CV

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Assistant Lodge Manager
Location: Skukuza
Salary:
2 days ago


Assistant Lodge Manager
Location: Hoedspruit
Salary:
Key responsibilities include:Acting lodge manager in the absence of the LM.Take full responsibility for the management of the following teams. Front of House:Inspire, stimulate and lead the FOH teamMaintain the Pan FOH systemDay Sheets / Rooming List / Arrival ReportReception, Curio Shop and Switch BoardBanking, Invoices and GratuitiesWelcome & Good ByeSite Inspections – Show TimeGu...
11 days ago


Assistant Lodge Manager
Location: Greater Kruger
Salary: 38 000 Monthly
A stunning luxury safari lodge is looking for their next assistant lodge manager.
11 days ago


Assistant Lodge Manager
Location: Hoedspruit
Salary:
TITLE:                             assistant lodge manager - 5 * Luxury Game lodgeLOCATION:                       LimpopoADVERTISING PERIOD: &nbs...
11 days ago


Assistant Lodge Manager
Location: Madikwe Reserve
Salary: 15000 Monthly
A stunning luxury lodge is searching for an assistant lodge manager.
21 days ago


Assistant Lodge Manager
Location: Kruger National Park
Salary:
The assistant lodge manager supports the lodge manager in ensuring the smooth operation of the lodge, delivering outstanding guest experiences while maintaining operational and financial performance.Key ResponsibilitiesSupervise lodge staff and operations across all departmentsEnsure high standards of guest service and satisfactionOversee administration, budgeting, and reportingManage reservations...
22 days ago


Assistant Lodge Manager
Location: Hazyview
Salary:
Job Title: assistant lodge managerLocation: South AfricaIndustry: Hospitality / lodge ManagementPosition Summary:The assistant lodge manager supports the lodge manager in overseeing daily operations of the lodge, ensuring a high standard of guest service, operational efficiency, staff management, and overall profitability. This role requires a hands-on approach, strong leadership skills, and a foc...
23 days ago


Assistant Lodge Manager
Location: Overberg
Salary: 22000 Monthly
A luxury nature-based lodge is seeking an experienced assistant lodge manager to assist in overseeing the daily operations of the property.
45 days ago


Assistant Lodge Manager
Location: Hoedspruit
Salary: Monthly
Luxury 5* Game lodge close to Hoedspruit is looking for an assistant lodge manager.                    The ideal individual for the position will be detail orientated, passionate about guest delight and enjoy guest interaction.  Furthermore he/she needs to have strong administrative skills and enjoy...
67 days ago


ZMO 18261 - Assistant Management Couple (4/5-star Game Lodge)
Location: Mpumalanga
Salary: R40 000 CTC (Cost to Company) – combined per couple
assistant Management Couple (4/5-star Game lodge)
22 days ago


Create a free job alert for ASSISTANT LODGE MANAGER in Madikwe Area

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions