ADMINISTRATIVE ASSISTANT (OPERATIONS & COMPLIANCE)

SUMMARY:
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POSITION INFO:

Medical Resources Group is a specialist healthcare recruitment and business support company providing staffing, locum coordination, and compliance-driven recruitment solutions to medical practices, clinics, and healthcare facilities across South Africa.

We pride ourselves on professionalism, regulatory compliance, and operational excellence within the healthcare sector. As part of our continued growth, we are seeking a reliable and detail-oriented Administrative Assistant to support our operations and recruitment team from our Pretoria office.

Purpose of the Role

The Administrative Assistant will provide administrative, compliance, and operational support to the business, ensuring that internal processes, documentation, and client and doctor records are accurately maintained. This role is critical in supporting recruiters and management and ensuring efficient daily operations.

Key Responsibilities

Administration & Operations

• Manage contracts, service agreements, and client documentation
• Draft, format, and maintain professional documents using MS Word
• Prepare invoices, follow up on payments, and assist with basic finance administration
• Maintain accurate databases for doctors, candidates, and clients
• Assist with scheduling, confirmations, and general office coordination

Compliance & Documentation

• Ensure doctor and candidate compliance files are complete, accurate, and up to date
• Manage credentialing documentation (HPCSA registrations, indemnity cover, IDs, qualifications, etc.)
• Maintain POPIA-compliant records and document control systems
• Track expiry dates and ensure timely renewals of compliance documentation

Client & Internal Support

• Assist with onboarding of new clients and healthcare professionals
• Handle incoming calls, emails, and correspondence in a professional manner
• Support recruiters and management with operational and administrative tasks
• Create and update basic internal marketing or information material using Canva (e.g. flyers, notices, social media posts, templates)

Minimum Requirements

• Matric (Grade 12) – essential
• 1–3 years’ experience in an administrative or office support role
• Strong MS Word skills (document formatting, templates, contracts, letters)
• Good working knowledge of MS Excel and email systems
• Basic Canva skills for creating simple marketing or internal documents
• High attention to detail with strong organisational abilities

Advantageous

• Experience in healthcare, recruitment, or professional services
• Exposure to compliance administration or credentialing processes
• Basic bookkeeping or invoicing experience

Key Competencies

• Highly organised and process-driven
• Professional verbal and written communication
• Strong confidentiality and discretion
• Ability to work under pressure and manage multiple priorities
• Proactive, reliable, and detail-focused

HOW TO APPLY:

Applications must be submitted online via this advert only. Please note: CVs sent via email or direct messages will not be considered.

 If you do not receive feedback within 14 days, please consider your application unsuccessful.