AA Fast Food Area Manager

Responsibilities

• Leading of multiple restaurants typically 6  to 8 QSR, simultaneously
• Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people and profit objectives
• Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
• Sales/ marketing and time management
• High visibility leadership and coaching
• Daily store audits with weekly and monthly feedback to managers
• Regular Restaurant visits
• Period and quarterly store audit routine
• Attend Operations meetings and communicate with managers
• Assist managers to draw up SMART plans
• Following disciplinary procedures and chairing inquiries (presiding officer)
• Assist with the opening of new restaurants
• Build and align and develop team according to company goals
• Business annual planning (budget for the region)
• Ensure that stores are profitable
• Manage the local store marketing done by the Managers
• Handle suppliers where necessary
• Handle escalated customer complaints
• Head Office inspections to ensure store is running operational
• Succession planning, people planning and benching staff for senior positions

 Requirements:

• Only EE candidates will be considered
• Matric/Grade 12
• Relevant Business Management Diploma or related Degree is essential
• Minimum of 5 years’ experience as an Area Manager with Fast Food stores. Managing multiple stores at the same time (6 stores minimum)
• Previous experience with KFC, Nandos, Barcello’s or similar is preferred
• Micros/GAAP POS experience
• Valid Driver''s license
• Own reliable transport
• Must be able to travel regularly
• SA Citizens Only
• Salary is dependent on relevant operational experience and skill set