1x Qualified Medical Receptionist/ Front Desk Coordinator URGENTLY needed for a Retreat Spa in Hyde Park

Recruiter:

Spa Sense

Job Ref:

JHB002191/AK

Date posted:

Thursday, November 13, 2025

Location:

Hyde Park, South Africa

Salary:

Monthly

SUMMARY:
1x Qualified Medical Receptionist/ Front Desk Coordinator URGENTLY needed for a Retreat Spa in Hyde Park

POSITION INFO:
Medical Receptionist/ Front Desk Coordinator needed in Hyde Park.

They serve as the first point of contact in a healthcare facility, performing a wide range of administrative and clerical tasks to ensure the smooth operation of the practice.

REQUIREMENTS:

Certification in Medical Office Administration
2 - 6 years of working experience in a busy Medical Practice/ Clinic is ADVANTAGEOUS
Systems EXPERIENCE – ChiDesk, myMps, Goodx Web, Cliniko, with good Administrative skills

PATIENT & VISITOR INTERACTION

Welcome and greet patients and visitors professionally and warmly.
Answer phones, transfer calls, and respond to inquiries in person, by phone, and through written communications.
Help patients with administrative and scheduling questions.
Assist patients with the intake process and manage patient check-in and check-out.
Communicate with insurance companies regarding billing and claims.
Handle patient payments and provide receipts.

ADMINISTRATIVE & CLERICAL TASKS

Schedule appointments, coordinate follow-ups, and manage cancellations.
Maintain accurate and up-to-date patient records and files.
Handle and distribute incoming mail, correspondence, and deliveries.
Process prescriptions and other medical documents.
Maintain office inventory by ordering and stocking supplies.

FINANCIAL & BILLING DUTIES

Process patient billing and payments, and maintain financial records.
Verify insurance information and file claims with third-party payers.

COMMUNICATION & COORDINATION

Notify healthcare providers of patient arrivals.
Facilitate communication between patients, providers, and other staff.
Relay messages and information to doctors, nurses, and other staff.

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