Workshop Manager

SUMMARY:
Workshop Manager - Pump Industry

POSITION INFO:

Please complete full and as much detail on your application in order to match the position and the search done by the Consultant

Qualification

• Matric / N3 Certificate

Requirements

• At least 5-8 years’ experience in a similar position
• Fault finding and problem solving on pumps
• Ability to read technical drawings
• Experience in AC/DC as well as VSD drives
• Have a broad knowledge of pumps
• Have a broad knowledge of all the parts that are used in pump service centre’s
• Basic understanding of the process flow in a service centre
• Computer literate in Microsoft and previous knowledge of ERP systems
• Ability to do training to customers and staff

Duties

• Inspect and quote on all pumps received
• Keep track of all jobs according to the serial number/date code system
• Creating bill of materials for all new jobs
• Creating in-depth failure reports for all jobs
• Interacting with clients regarding the failures, status of jobs and recommendations
• Handling warranty claims with clients and keeping record for management reports
• Regular review service centre and subcontracted companies process flow
• Supervising the picking of jobs for the service centre
• Supervising the releasing of jobs for the service centre
• Proactive problem solving on picking proses for service centre
• Ensuring constant flow of work in the service centre (Solving problems, engineering and quality related)
• Ensuring safety and quality standards are met during the service proses and maintaining a high safety standard
• Provide training to employees/customers where required
• Ensure jobs are completed on or before planned deadlines
• Inspecting jobs after completion to insure quality standard
• Achieving monthly service targets set by General Manager and create daily and monthly reports
• Maintaining equipment and facilities in the service centre
• Ordering and controlling of consumables in the service centre
• Implementing correlative actions against near misses and unsafe conditions
• Enforcing of discipline amongst employees in service centre
• Encourage and implement continues improvement in regards to safety and service

NB! This job is now closed. You can apply for other jobs by uploading your CV.