Workshop Foreman

SUMMARY:
Senior Workshop Foreman Position available in leading Commercial Vehicle Industry Company

POSITION INFO:

WORKSHOP FOREMAN FUNCTIONS

• Support the Workshop Manager in a constructive format, ensuring that that the internal department relationships are properly maintained
• Motivate the workshop staff through sound leadership
• Give clear direction to all staff
• Promote a sense of wellbeing and apply the belief of “care and growth”
• Apply strict measure to the company’s SHE Policy at all times
• Install a culture of Safety First. Ensure safety meetings are met weekly including reports which are included as addendums to company policy
• Report to Workshop Manager on defective load equipment, such as overhead cranes, jacks and trestles and other lifting devices
• Build sound relationships with Parts Department
• Build sound relationship with Sublet Suppliers
• Ensure best practices are always applied ie: proper housekeeping in and around the facility
• Be conscious of cost saving.
• Keep the staff informed of any changes within the company
• Bi firm but fair
• Share product information. Make use of all electronic media and notice boards, product bulletins etc

KEY DRIVERS

• Accurate control of productive staff: ensure the daily load is evenly spreadto all technicians
• Apply sound principals of fairness and encourage teamwork daily
• Measure all levels of output such a productivity, efficiency and throughput
• Accurately forecast on all measures in the workshop, including oil/lube sales and volumes
• Be consciences of all labour activities, ensure idle time is kept to minimum
• Ensure that all vehicles are properly road tested and quality controls performed on each vehicle  
• Ensure that the job card accurately describes all work performed and all job cards are signed by both technician and foreman
• Wash Bay Activities:

The Wash Bay is the last most important of the service delivery process. You will need to ensure with the manager that the staff and or sub-contracted staff are committed and fully productive at all times. Discuss with the Workshop Manager, document a process which can be effectively implemented

• SHE: Adhere to company policy
• Upsell the job card, make sure that every opportunity to earn from a job card is exhausted. Deliver the quotation with the highest jib quality and quality. Every client is important.
• Ensure that all warranty claims ae correctly diagnosed in terms of the 3C’s. Complaint, cause and correction
• Warranty photo submission must be taken as per company policies and relating to warranty work performed. Work with the technicians to ensure that this procedure is adhered to at all times.
• Ensure that all the workshop staff, technical and non technical have equal opportunity to develop and grow their job functions
• Ensure that each staff member has correct PPE and has attended an induction course
• Continuously drive positive behaviour, such as pride in the work performed. No comebacks and unnecessary delays in work execution
• All labour related matters must be discussed with the Workshop Manager and HR Department
• Minimise overtime by ensuring quality outputs during normal working hours
• Any warranty claim older than 7 working days must be reported to the Workshop Manager for corrective action
• Ensure maximum attendance of all staff at all times
• Correctly schedule stand-by technicians and assistants
• Together with the manager, ensure that all staff are clearly aware  of the schedule. Pin new schedule to the notice board where all staff can clearly see their time slot
• Ensure high levels of communication and feedback to the Service Advisor, ensuring the customer is relayed relevant and concise information
• Ensure that the feedback to the Service Advisor is relevant and correct
• Continue to promote the company as a trustworthy and reliable brand
• Pursue the philosophy  - Customer is King            

NB! This job is now closed. You can apply for other jobs by uploading your CV.