Workshop Administrator_Empangeni

SUMMARY:
Workshop Administrator_Heavy Commercial Vehicles (Empageni) to take responsibility for providing an efficient administrative support to the workshop team to ensure that workshop information and/or records are captured accurately and are timeously available

POSITION INFO:

Duties:

• Ensure efficient and accurate processing of job cards as per the company required standard
• Opening of Job cards at the start of each job and ensure all details are correct
• Print and analyse the Work in Progress (WIP) report to ascertain which work orders to be closed
• Ensure all job cards and Work In Progress (WIP)  is up to date
• Supply the dealer and suppliers with order number in order for repair to continue
• Ensures all costs are correctly allocated to the work order and that the work order is closed without delay
• Ensure that all required documentation is completed prior to closing work order and that is filed accurately and correctly according to DOS requirement
• Obtaining authorisation / order numbers for repairs where necessary from the customers
• Follow up and capture outwork invoices for services rendered without delay and prior to month
• Ensure that all invoices have the necessary data required (VAT, mark up, order numbers) and that is displayed according to the Client’s and DOS requirement
• Generate invoices and ensure that invoices are allocated and coded to the correct cost centres
• Allocate labour cost to work orders according to the Client’s Standard Times
• Responsible for submitting all failure reports and carrying out the necessary CSI reports daily
• If work order exceeds customer credit limit, liaise with the appropriate for further arrangement to be made
• Ensure Cash on delivery work orders are invoiced and that the invoices are issued to the service advisor to ensure payment  
• Responsible for filing of all R & M, external, and internal work orders
• When requested carry out other reasonable duties and responsibilities not specifically mentioned in the job description during the course and scope of employment

 

Education and/or Experience

• Matric certificate or N3 or equivalent
• Previous administration experience preferably in the automotive

 

Knowledge, Skills and Abilities

• Basic Knowledge of vehicle mechanical operations
• Excellent organisational skills and administrative skills
• High attention to detail
• Effective time management skills and ability to meet strict deadlines
• Able to work on own initiative and under pressure
• Ability to organise own workload
• Strong written and verbal communication and interpersonal skills
• Customer service skills and ability to build
• Computer skills MS office and Automaster

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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