Warranty and Motorplan Claims Clerk

SUMMARY:
Warranty & Motor Plan Claims Clerk - Johannesburg

POSITION INFO:


Requirements:

• Matric 
• Drivers license
• Clear Criminal Record
• Franchise Dealership experience
• Be able to perform duties unsupervised
• Kerridge / Autoline experience is essential
• Must be able to multitask and work under pressure

Responsibilities:

• Ensure high levels of customer satisfaction and maximizing departmental profitability
• Process all Motor plan / Warranty claims
• Accurately track all Motor plan / Warranty claims on a daily basis until payment is received
• Ensure all Motor plan / Warranty controls are accurately checked
• Ensure accurate claims submitted timeously
• Ensure additional work identified by technicians to be counter-signed by relevant technical person
• Attend to all general Motor plan / Warranty claim inquiries and apply relevant corrective action
• Ensure payment files are downloaded from system each week & all claims are timeously reconciled
• Identify any claim rejections, over or under payments and apply corrective action
• Ensure correct parts are correctly retrieved from parts warehouse
• Ensure all dockets are signed by relevant parties and filed accordingly
• Ensure warranty/maintenance procedures are followed
• Filing of warranty/maintenance job cards

Please note that only experienced candidates will be considered and contacted.

Apply now!

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