Vehicle Sales Executive

SUMMARY:
A position is available for a confident and driven Sales Executive at a leading car dealership in Port Elizabeth.

POSITION INFO:
Job Requirements:
Drivers license
Senior Certificate (Grade 12)
Computer literate (MS Office suite)
Sales experience
Tertiary Marketing and or/Sales qualification (advantageous)
An effective understanding of the sales cycle

 
Description:
To optimise sales opportunities with optimum profitability and maximum customer satisfaction, whilst ensuring monthly objectives and targets are met.

· Prospect for new customers and maintain existing customer relationships:

• Contact possible new/existing customers daily (i.e. email, phone etc.)
• Record all sales activities on Focus Pro
• Actively market/advertise products and brand to existing/non-existing customers; creating continuous brand/product awareness
• Receive, welcome and attend to all walk-in customers on show room floor
• Attend to general telephonic enquiries

o Establish customer needs by asking open questions, actively listening and taking notes

·  Sell vehicle features and personalised benefits:
o   Explain technical details/features in a simple and understanding manner and highlight benefits to add value
o   Present the product on the customers’ needs and desires
o   Prepare for a demonstration drive (i.e. planned route, fuelled vehicle etc.) and ensure the vehicle is clean
o   Ensure that the demonstration process is adhered to

· Handle customer questions and overcome objections:
o   Acknowledge customer questions and objections
o   Present and negotiate confidently
o   Close the vehicle sale
o   Assist customers with basic financial and insurance inquiries and/or  refer to F & I Manger

· Professional handover of vehicle to customer:
o   Ensure the vehicle is in perfect (showroom) condition for handover
o   Keep the customer regularly informed regarding the build or delivery progress of the order
o   Ensure all administration relating to handover is completed accurately and timeously
o   Ensure correct handling of trade-inn administration
o   Ensure all monies due are collected prior to vehicle delivery handover
o   Follow up all existing customers and seek new referrals
o   Establish re-purchase intention by reviewing all existing client data

· Ensure all dealership demonstration vehicles are readily available and all vehicles sales debt collection documentation are completed:
o   Fuel up all demonstration vehicles
o   Accurate  ‘booking-out’ demonstration vehicles
o   Ensure all demonstration vehicles are available for test-drives
o   Report any possible damages to vehicles
o   Complete all vehicle sales files accurately
o   Submit vehicle sales files timeously
o   Complete vehicle sales debtor list

· Attend weekly sales meetings

· Attend all relevant training courses

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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