UX Resercher

Client based in Bryanston seeks the services of UX Researcher. 

As a UX Researcher in the Next Billion Users team, you will conduct and assist in research to create foundational understanding of users in Sub-Saharan Africa. You will work across various teams and products, focusing on a range of research from evaluative to exploratory. You will use a variety of methods to plan, execute, and analyze studies to ensure deeper understanding of these users and their businesses, and communities.

Responsibilities:

• Identify and prioritize high-impact UX research opportunities by having a strong understanding of product design, technical requirements, and business objectives.
• Work in collaboration with the team to understand and frame the research questions/needs, and quickly develop a research plan to address research goals and hypotheses.
• Support ongoing UX research logistics, including developing timelines and study requirements, organizing research sessions, taking notes during study sessions.
• Conduct a full range of research activities including fieldwork, literature reviews, surveys and other relevant research approaches.
• Assist with data organization, analysis, and synthesis, as well as with building research reports (creating highlight videos, slide decks, etc.).
• Develop research materials (interview protocols, usability test scripts, screeners, etc.).
• Awesome, self motivated team player who enjoys problem solving with product team partners (Design, PM, Eng.)
• Advocate research findings to diverse audiences through written reports and oral presentations