Travel Consultant, East London

Recruiter:

Sheldon Recruitment and Selection

Job Ref:

EL002516/Nomph

Date posted:

Monday, December 4, 2023

Location:

East london, South Africa

SUMMARY:
We are seeking a Travel Consultant for a permanent role based in East London, Eastern Cape.

We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals & businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

POSITION INFO:
Applicants are required to meet the following criteria:

Degree in Hospitality, Travel, Tourism, Business, or relevant field
3 – 5 years working experience as a Travel Consultant
Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel, Quicktrav)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer-oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual)
Ability to present, persuade and communicate effectively & able to manage crises
Candidates with personal travel experience will be preferred

The successful applicant would be responsible for, but not limited to:

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Manage unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit targets

Salary: Market related

Please email detailed CV and supporting documentation and salary requirements through to with “Travel Consultant” in the subject line

If you have not received a response within 7 working days, please consider your application unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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