SUMMARY:
We are seeking a Travel Consultant for a permanent role based in East London, Eastern Cape.
We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals & businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
POSITION INFO:
Applicants are required to meet the following criteria:
- Degree in Hospitality, Travel, Tourism, Business, or relevant field
- 3 – 5 years working experience as a Travel Consultant
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer-oriented approach
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual)
- Ability to present, persuade and communicate effectively & able to manage crises
- Candidates with personal travel experience will be preferred
The successful applicant would be responsible for, but not limited to:- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Manage unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
Salary: Market related Please email detailed CV and supporting documentation and salary requirements through to with “Travel Consultant” in the subject line
If you have not received a response within 7 working days, please consider your application unsuccessful
NB! This job is now closed. You can apply for other jobs by uploading your CV.
