Tier-4 Support Engineer

Recruiter:

Elite Search

Job Ref:

JHB000754/HLG

Date posted:

Monday, November 28, 2022

Location:

Capetown, South Africa

Salary:

30000 Monthly

SUMMARY:
Role: Tier-4 Support Engineer
Location: Cape Town
Company: Well known fibre provider enjoying great success over the past several years - offering excellent growth opportunities

JOB DESCRIPTION:

Overview:
Providing the Lead (Level 4) Technical Support for service requests and network outages on the network.
Assisting in the design and optimization of the network and with building specialized customer solutions.
Formulating efficient fault resolution workplans for NOC support teams.
Participating in implementation and technical peer review processes for network configurations and script applications.
Essential requirements:
Matric Essential
CompTIA Network+, CCNP or equivalent qualification
5+ years’ experience in IT/Telecommunications environment
2+ years as senior level technical support engineer
Required knowledge:
Network and System protocols (BGP, OSPF, LACP,
EAPS, ERPs, IS-IS, MPLS, VPLS, EVPN) & (Layer 1, 2,
3 technology)
Optical Transmission Networks (WDM)
Open access fibre and ISP network architectures
Project management principles
Linux systems server admin and support
Programming, scripting and automation(Python,
PHP,JAVA etc as desired by market)
Multi-vendor Routing and Switching configurations
(Cisco, Juniper, Ciena, Extreme, Mikrotik)
Familiarity with access control models and network
security

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

3rd Line IT Support Engineer - Cape Town
Location: Cape Town
Salary:
Today

Data Engineer with Snowflake/Matillion
Location: Cape Town
Salary: Hourly
An established enterprise organisation is investing heavily in its modern data platform and is looking for an Intermediate Data engineer to help build and optimise scalable data solutions that support analytics, reporting, and business decision-making.
1 day ago

Technical/Systems Engineer
Location: Cape Town
Salary: Monthly
Are you a handsâon Systems engineer who thrives in highâavailability environments? This is an exciting opportunity for a technically strong professional to work across infrastructure, cloud platforms, and enterprise systems while ensuring seamless IT operations.
1 day ago

Electrical & Electronic Engineer - Bellville
Location: Cape Town
Salary:
Role PurposeThe Electrical & Electronic engineer is responsible for the specification, design, programming, testing, commissioning, and ongoing support of electrical, electronic, control, and instrumentation systems associated with steam and hot water boilers and ancillary equipment. The role ensures all systems are designed and commissioned in accordance with national and international standa...
1 day ago

Mechanical Support Engineer
Location: Northern Suburbs
Salary:
Technical / Mechanical support engineerBrackenfell, Cape TownR42000 - R45000 CTC per month
4 days ago

Security Engineer – Contract / Hybrid – Stellenbosch
Location: Stellenbosch
Salary:
7 days ago

Implementation & Platform Engineer (In Office) Somerset West
Location: Somerset West
Salary:
7 days ago

QA Engineer – Software Quality Assurance
Location: Cape Town
Salary:
8 days ago

DevOPs Engineer
Location: Cape Town
Salary:
ð Hiring: On-Prem DevOps engineerOur client is seeking an experienced DevOps engineer to join a dynamic IT Infrastructure team. This role is ideal for someone with a strong background in CI/CD pipeline development, automation, infrastructure management, and cloud technologies. You will work closely with development and infrastructure teams to build, optimise, and maintain secure and scalable so...
8 days ago

Data Analyst
Location: Stellenbosch
Salary: Monthly
Data AnalystOnsite – Stellenbosch Seeking a Data Analyst who is eager to apply data science in real-world financial contexts. Build models, automate insights and contribute to data pipelines that support fraud detection, client churn, and portfolio optimisation (in office opportunity).
8 days ago

Tier-4 Support Engineer

Similar jobs you might be interested in:

Create a free job alert for Tier-4 Support Engineer in Capetown

Jobseekers

Recruiter

General