Telkom Call Centre Representative

Recruiter:

ANGELICA MARKETING

Job Ref:

CC110

Date posted:

Thursday, February 10, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
Telkom Call Centre Representative

JOB DESCRIPTION:

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Tasks:

• Answer courteously inbound calls. • Respond to customer inquiries. • Generate customer interest in the services or products offered by the company. • Provide personalized customer service by responding to the needs of the customers. • Ensure feedback from the customer to further improve the customer services. • Manage and update customer databases with the status of each customer. • Coordinate with the dispatch team to send products or provide services on time to customers. • Provide customers with brochures and information packages on products or services. • Build customer loyalty by follow-up of customer calls.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Desktop Technician
Location: Pretoria
Salary: Neg
Desktop
25 days ago

Sales Agent
Location: Johannesburg
Salary: R8000 Monthly
Sales Agent
3 days ago

Retentions Consultant (Insurance)
Location: Pretoria
Salary: R15 000 pm
Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced hi...
3 days ago

Retentions Consultant
Location: Pretoria
Salary:
RETENTIONS CONSULTANT Pretoria East Market related *must have*FAIS, RE5, Class of Business in long term and short term insurance
3 days ago

Customer Service Agent - RE5 -Hybrid
Location: Pretoria
Salary: Market related
Customer Service Agent - RE - Hybrid
3 days ago

Operations Manager/Industrial Engineering
Location: Pretoria
Salary: R50 000–R65 000 per month (addtionally a 13th cheque is provided,pension and risk benefits)
Our Client in the Medical Devices industry is currently looking for an Operations Manager/Industrial Engineer, in Pretoria.
4 days ago

Insurance Quality Assurance Assessor
Location: Pretoria
Salary:
8 days ago

Commission Based Telesales Representative
Location: Johannesburg
Salary: Market related
Generating sales leads over the phone, engaging with potential customers.
9 days ago

Call Centre Manager - Healthcare / Medical Aid
Location: Johannesburg
Salary: Market related
A provider of best in-class administrative and managed care services with a value-added service offering aimed at ensuring streamlined, efficient, and cost-saving processes in the management of Hospital Benefit, Pharmacy Benefit, Disease Risk and Oncology is looking for a call centre Manager.The role will involve the daily running and management of the call centre through the effective use of reso...
8 days ago

Tour Consultants Johannesburg
Location: Johannesburg
Salary: Market related
Tour Consultants Johannesburg
10 days ago

Telkom Call Centre Representative

Similar jobs you might be interested in:

Create a free job alert for Telkom Call Centre Representative in Johannesburg

Jobseekers

Recruiter

General