Telkom Call Centre Representative

Recruiter:

ANGELICA MARKETING

Job Ref:

CC110

Date posted:

Thursday, February 10, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
Telkom Call Centre Representative

JOB DESCRIPTION:

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Tasks:

• Answer courteously inbound calls. • Respond to customer inquiries. • Generate customer interest in the services or products offered by the company. • Provide personalized customer service by responding to the needs of the customers. • Ensure feedback from the customer to further improve the customer services. • Manage and update customer databases with the status of each customer. • Coordinate with the dispatch team to send products or provide services on time to customers. • Provide customers with brochures and information packages on products or services. • Build customer loyalty by follow-up of customer calls.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Reconciliations Clerk
Location: Johannesburg
Salary: Market Related
Reconciliations Clerk
Today

Millwright
Location: Alberton
Salary:
Millwright vacancy in Alberton, Johannesburg.Must have experience within the Steel IndustryMust be trade tested and trade qualifiedMust have between 4 -5 Years of experienceMust be open to working Weekends, call-outs and shifts.
Today

Assistant Support Agent
Location: Bryanston
Salary:
4 days ago

Customer Care Agents
Location: Johannesburg
Salary: 8000 - 9000
Our customer care call center is looking for well articulated individuals with previous call center experience to provide customer care and customer service support to the organisation
7 days ago

Business Development Agent
Location: Johannesburg
Salary: 15000 - 19000
Our Groupschemes department is looking for a driven and dynamic Business Development Agent to join the sales team.The key part is in marketing our payday advance services to new clients while nurturing and supporting our existing employer groups.
7 days ago

Telesales Clerk
Location: Clayville
Salary: Market related
We are seeking a highly motivated and enthusiastic Telesales Clerk to join our team in Gauteng.
10 days ago

Call Center Team Leader
Location: Pretoria
Salary:
Our client, based in Pretoria East, is looking for dedicated and motivated call centre Team Leaders. The ideal candidates will have strong leadership skills and a passion for delivering exceptional customer experiences.
12 days ago

Direct Sales Agent (Outbound) - Call Centre - Vehicle Tracking - Randburg
Location: Randburg, Gauteng
Salary: Negotiable
Direct Sales Agent (Outbound) - call centre - Vehicle Tracking - Randburg
12 days ago

Pipeline - Fraud Detection Analyst to work for a TOP bank on a 3-month contract
Location: Johannesburg
Salary:
16 days ago

Team Leader â Sales Contact Centre - Roodepoort
Location: Johannesburg
Salary: R46 000 Monthly
Role OverviewThe Sales Contact centre Team Leader is responsible for leading and managing a team of sales agents to maximise revenue opportunities and exceed sales targets. This role combines management, coaching, and operational oversight to ensure the delivery of high-quality customer interactions, efficient sales processes, and consistent achievement of performance metrics. The Team Leader play...
17 days ago

Telkom Call Centre Representative

Similar jobs you might be interested in:

Create a free job alert for Telkom Call Centre Representative in Johannesburg

Jobseekers

Recruiter

General