SUMMARY:
Telesales Agent required for generating Warranty/Booster, Service & Maintenance, Adcover/Deposit Cover, Paint Tech & Tyre & Rim sales. Responsible for the achievement of daily, weekly and monthly targets, through outbound telephonic contact
POSITION INFO:
Duties:
Achieve / exceed sales targets
• Follow up all sales leads in a timely and effective manner
• Adherence to QA and Compliance criteria as per FAIS requirements
• Responsible for follow-ups
• Ability to cross-sell - sell from a large range of branded products/services, as well as the ability to close
• Ability to accurately assess customer needs and potential, identify and deal with objections that may arise
• Accurate daily recording of all call details on the LMS
• Maintain and develop professional selling skills
• Daily administration
Must have experience selling:
- Service plans
- Warranty
- LPP ( Life protection plan)
- Dents/ Tyre and rim cover
- Comprehensive Vehicle insurance
- Household content.
Requirements:
- Grade 12/Matric
- FAIS & RE (Added advantage)
- Up to date with CPD hours
- Preference will be given to candidates that have completed their full FAIS qualification
• Minimum 1 – 2 year’s sales experience (telesales environment)
• Experience in an inbound/outbound call centre environment
• Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive
• Excellent communication (verbal and written) - Good command of the English language
• Motor Industry experience would be an advantage
• Excellent negotiating and closing skills
• Passion for sales
• Able to sell a varied range of products and services
• Target and incentive-driven
• Energetic
• Honesty, reliability & integrity
• Ability to multi-task
Basic Salary, plus Commission and Benefits offered
To apply, please send a detailed CV to shantal@duncanssociates.co.za
NB! This job is now closed. You can apply for other jobs by uploading your CV.