Telesales - Short term Insurance

Experience and skills required

• 1 year call centre sales experience
• 1 year VAPS experience (beneficial)
• Fluency in English is essential plus one other official language.
• Must be vaccinated

Key Responsibilities

• To maximise policy sales and monthly written premium in a compliant and customer centric manner.
• To be responsive, courteous and professional in dealing with the Company’s supporting lead providers and customers.
• To execute the sales process with skill, knowledge, diligence and integrity.
• To optimise each lead by selling additional products where these are available.
• To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
• To accurately identify the needs of the customer by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how a product satisfies their needs.
• To understand objections and overcome them with an appropriate response.
• Strive to become an expert in your field through observation and collaboration.
• To continuously improve skills through practicing areas identified for improvement.
• To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.