Telesales Consultant (IT and Office products)

SUMMARY:
Telesales Consultant (IT and Office products)

POSITION INFO:

Job Position: Telesales Consultant (IT and Office products)

Ref:  3663

Location: Port Elizabeth

Salary: R8500 per month basic with Provident Fund + commission

Qualifications / Requirements:

• Minimum of Matric
• Minimum of 5 years telesales experience with a good track record
• Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing)
• Email, Excel and Word proficient
• Individual should be target / sales driven, energetic, confident, self motivated and willing to learn
• Outstanding organisational skills
• Ability to multitask and prioritize workload
• Attention to detail essential
• Own car or reliable transport

 

Key Performance Areas:

• Sales / telesales:
• Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules
• Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed
• Customer liaison as needed
• Cold calling and opening of new accounts and prospects and sales leads
• End User cold calling
• Administration:
• Implementation of monthly call plan and covering allocated customer base
• Completion of monthly sales call sheets (weekly during the probationary period)
• Follow up on customer repairs (if any) and queries
• Follow up on quotations
• Liaise with Marketing Department on any email promotions or campaigns
• Communication:
• Liaise with warehouse on deliveries and collections
• Liaise with courier for any out of town deliveries and collections
• Maintain excellent relationships with clients
• Monthly sales review and planning meeting with Branch Manger
• Additional duties:
• Participation in marketing and promotional activities when required
• Maintenance of customer database
• The acceptance of other duties beyond the general scope of this function as and when required by management

 

 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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