Telesales Clerk

SUMMARY:
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POSITION INFO:

Our prominent and much respected client in Port Elizabeth is looking for a Telesales Clerk to reach out to existing and potential customers, nationwide; take incoming orders; and maximize sales.

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MAIN PURPOSE:

To interact with customers telephonically, with the purpose of persuading them to purchase the company’s products / services.

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MINIMUM REQUIREMENTS:

• Grade 12 / Matric.
• At least 1 year’s telesales experience – FMCG experience would be advantageous!
• Excellent telephone manner and etiquette.
• Selling Skills.
• Computer Literate.
• The ability to build strong relationships with customers.
• Strong administrative skills.
• Must be confident and driven.

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MAIN RESPONSIBILITIES:

• Reach out to existing and potential customers, nationwide, with the goal of selling the company’s products / services.
• Develop a prospective customers’ contact database and build upon current database.
• Answer incoming phone calls and take daily orders from customers - load onto the computer system.
• Follow up with customers and maintain follow-up procedures correctly.
• Convert leads into sales.
• Prepare quotations for customers as and when required.
• All related Administrative work.
• Promote the brand and act in the best interest of the company.
• Close sales and negotiate around objections.
• Seek out new ideas to generate sales opportunities to meet company targets by upselling and cross selling products.
• Keep and maintain records of daily telesales activities.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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