Telesales Agent

SUMMARY:
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POSITION INFO:

The Telesales Consultant will be responsible for generating Warranty/Booster, Service & Maintenance, LPP, Adcover/Deposit Cover, Paint Tech & Tyre & Rim Sales. Generating leads/ sales
on various campaigns & projects. Responsible for the achievement of Daily, Weekly and Monthly targets, through outbound telephonic contact.

Duties:

• Achieve/exceed sales targets
• Follow up all sales leads in a timely and effective manner
• Adherence to QA and Compliance criteria as per FAIS requirements
• Responsible for follow up
• Ability to cross-sell - sell from a large range of branded products/services, as well as the ability to close
• Ability to accurately assess customer needs and potential, identify and deal with objections that may arise
• Accurate daily recording of all call details on the LMS
• Maintain and develop professional selling skills
• Daily administration

Requirements:

• Grade 12 / Matric
• Fully FAIS accredited as per requirements set out on your DOFA date
• RE Qualification (must have)
• Up to date with CPD Hours
• Preference will be given to candidates that have completed the full FAIS qualification

 

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