Technical Trainer

Job Purpose

To support the Client Markets with appropriate training to support technician competence development, supports the clients’ brands and will require attendance at Train the Trainer events or observe client training courses. Alignment with client processes is paramount for the use of resources and implementation of methodologies, however business needs may drive additional programs as required.

Knowledge, Skills & Experience Required

• Technically qualified as appropriate, time served apprentice
• An outstanding knowledge of vehicle technology including electronic control, petrol and diesel technology.
• Fluent English spoken and written
• Self-motivated, ability to work alone in market, using resources available
• Sets the standards and lives by them
• Flexible, to support on market visits as required
• Good team member with rest of Client organization, GP Strategies, and the client
• Experienced Automotive Trainer of at least 3 years, with 5 years’ workshop experience
• Good inter-personal skills with the ability to coach, train and motivate internal as well as external customer service staff. 
• Supports the dealer network in order to grow the business.  Facilitate improved dealer performance and addresses problems effectively. 
• A self-motivator who sustains focus on results and assumes accountability for the effective conclusion of projects/tasks. 
• The position requires self-management and independence with little supervision.
• Preferred – certification as facilitator and assessor will be advantage.