SUMMARY:
The Technical Services Manager plays a key role in ensuring refinery's technical & management system
POSITION INFO:
Tongaat Hulett has a proud 130- year history and a strong socio-economic legacy in Kwazulu-Natal province, in South Africa, and into Sub-Saharan Africa. At Refinery, we grow and win in teams. We believe that our growth depends on us having the right people with the right skills and the right attitude.
Purpose of the position
The Technical Services Manager plays a key roles in ensuring refinery’s technical & management systems, covering inter alia, ISO 9001, 45000,14000 and FSSC, refinery’s technical yield / global reconciliations and statistics and information systems are maintained and optimized.
Roles and Responsibilities
Management of the ISO 9001/45000/14000 & FSSC systems
Ensure that the refinery’s quality, food safety and environmental systems are adequately maintained via both financial, technical skills and human resour
Drive the culture imperative that underpins these quality systems and provide leadership and direction to subordinates and cross functionally to other departments to ensure systems are maintained
Provide technical direction to other departments that require support regarding the above systems
Align Refinery’s systems to stay abreast with changes in legislation regard food safety through the Food, Cosmetic and Disinfectants action (FCD act: 1972) and food safety act(R638) Governing General Hygiene Requirements for Food Premises, the Transport of Food, and Related Matters
Ensure technical standards across the site, namely trade metrology and other associated SABS standards are maintained
MANAGEMENT INFORMATION SYSTEMS & REPORTING
Lead the statistics and planning department that provides support to the various manufacturing departments & leadership team
Develop and continuously improve upon the technical reporting function of the refinery i.e., these include production, quality, and environmental repor
Management & alignment of refinery’s melt program and production planning in Finish Productions area, liquids and Fructose. This entails aligning production with Marketing demand profile
Automation and management thereof of key refinery’s reports that are consumed both centre and at head office level. This entails the use of various refinery’s software’s & historians.
External STAKEHOLDERS’ Management
Facilitate refinery’s community engagement forums to ensure relationships are maintained with key stakeholders in the community
Liaise with municipality and government authorities to ensure refinery remains abreast with changes in legislation. This includes the SABS & National Regulator for Compulsory Specifications
Facilitate customer audits and develop strong relationships with customers to ensure sound technical support and complaints are resolved in a timeous and effective manner
REFINERY Global reconciliations & TECHNICAL ACCOUNTING
Drive refinery’s technical reconciliations that cover all raw material inputs and outputs from refinery to guide optimisation efforts towards minimising sugar losses.
Facilitate physical stock takes and complete a global reconciliation covering all receipts from raw sugar to final product handover to the Marketing and Sales Division (MSD)
Conduct SAP reconciliation using the above physical stock take covering both finish goods and packaging materials
Ensure all raw sugar reconciliation is carried out and all variances are investigated via the mills / refinery’s to ensure minimum sugar losses via transit
Ensure coal reconciliations are complete and validated via monthly stocks takes and scans to verify consumption rates
Legislation MONITORING & compliance
Set up and enforce the compliance of the refinery’s operations
Provide the authority’s with the relevant information regarding waste, water and air quality measurements to validate refinery’s compliance
LEADERSHIP & MANAGEMENT CONTROL
Provide the leadership team with sufficient guidance to ensure departmental alignment with key legal compliance requirements and strategic foresight to guide strategic decision makin
Providing high quality information to guide the leadership team regarding technical performance optimisation and guide the continuous improvement initiatives via capex and opex alignment with department leads
Management accounting of sugar losses is a key function to guide the process efforts of the packing and process manager to ensure minimum sugar losses to the business and industry
Monitors conduct and performance and implements corrective measures to align behaviours and activities.
Qualification and experience required
A BSc or B Tech qualification in Computing, Operations Management, Chemical Engineering or Environmental Management. An MBA or alternative master’s degree would be advantageous
Minimum 10 years plant engineering experience in a commodity manufacturing (refining & packaging), Operations management, legislation governing environment, trade metrology, quality and food safety compliance.
Computer skills/literacy.
A valid driver’s license.
A strong, confident, and assertive personality with the ability to influence and persuade others to make contributions.
Strong analytical skills with good problem-solving skills
Good strategic foresight with the ability to guide and influence the broader organizational thinking
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