Technical Service Manager

Recruiter:

Communicate Recruitment

Job Ref:

CTE027533/Matth

Date posted:

Wednesday, January 14, 2026

Location:

Johannesburg, South Africa

Salary:

480 000 Annually

SUMMARY:
Our client in the industrial engineering sector is seeking an experienced Service Manager to lead and elevate service operations. This pivotal leadership role requires strong technical capability, operational insight, and a people-focused approach to drive end-to-end service delivery, ensure consistent customer satisfaction, and foster continuous improvement across diverse industrial environments.

POSITION INFO:

Job Description:

Lead, coach, and inspire a multidisciplinary technical service team to consistently deliver best-in-class service outcomes
Oversee daily service operations, including planning, scheduling, workflow coordination, and quality assurance
Build and maintain strong client relationships by addressing technical and service-related challenges with professionalism and urgency
Manage departmental budgets and track key performance indicators to ensure operational efficiency and cost control
Drive targeted initiatives to strengthen team capability, accountability, and overall service performance

Skills & Experience:

Minimum of five years’ experience leading technical or service teams, supported by solid mechanical and electrical expertise
Practical, hands-on exposure to PLCs, SCADA, HMI systems, conveyors, and rotating equipment
Proven ability to lead, mentor, and develop multidisciplinary technical teams in demanding environments
Strong background in maintenance, field service, and workshop operations
Excellent communication and problem-solving skills, with a customer-centric, solutions-driven mindset

Qualification:

Diploma or Degree in Mechanical, Electrical, Mechatronic Engineering, or a related field
Experience managing technical service operations in an industrial environment
Strong knowledge of PLC, SCADA, and HMI systems
Valid driver’s license and willingness to travel locally and internationally

Only South African Residents or individuals with a relevant South African work permit will be considered.

Contact MATTHEW LOUW on 021 418 1750, quoting the Ref: CTE027533.

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