Technical Service Manager

Recruiter:

Communicate Recruitment

Job Ref:

CTE026540/Chane

Date posted:

Tuesday, March 18, 2025

Location:

Johannesburg, South Africa

Salary:

500 000 Annually

SUMMARY:
Are you a dynamic leader with a passion for delivering exceptional service? Join a leading company as a Technical Service Manager and take charge of a talented team while ensuring top-tier service delivery and customer satisfaction. In this exciting role, you will have the opportunity to shape the future of our service department, drive operational excellence, and make a direct impact on our growth. If you are ready to lead, innovate, and elevate service standards to new heights, we want to hear from you!

POSITION INFO:

Lead, mentor, and train service technicians and support staff to enhance team performance and skill development
Assist in assigning and scheduling work to maximize resource utilization and ensure optimal task distribution
Conduct performance reviews, providing constructive feedback to support staff growth and development
Foster a positive, collaborative, and high-performing work environment that encourages team engagement
Professionally address customer inquiries, complaints, and service requests to ensure satisfaction
Build and maintain strong relationships with customers, ensuring a consistent and high level of service
Oversee daily operations, including workflow, quality control, and service department efficiency
Implement process improvements to boost productivity, efficiency, and overall service quality
Manage the department’s budget, tracking labor, parts, and overhead costs to optimize financial performance
Collaborate with cross-functional teams to enhance department efficiency and stay aligned with broader business goals

Skills & Experience:
A diploma or higher qualification in Mechanical or Electrical Engineering, or a degree in Management
Minimum 5 years of senior management experience in a service and sales-focused organization
Strong customer orientation with a demonstrated history of success in service management
Practical experience as a technician, either in the field or within a workshop setting

Minimum requirements
A diploma or higher qualification in Mechanical or Electrical Engineering, or a degree in Management
Minimum 5 years of senior management experience in a service and sales-focused organization

Only South African Residents or individuals with a relevant South African work permit will be considered.

Contact CHANE DIPPENAAR on 021 418 1750, quoting the Ref: CTE026540.

Connect with us on and Register your CV to create a profile and to view all our Engineering recruitment vacancies.
Let us assist you with your career. For further Civil Engineering, Structural Engineering, Building and Construction, Electronic Engineering, Electrical Engineering and Mechanical Engineering jobs.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Technical Service Manager
Location: Johannesburg
Salary: 480 000 Annually
We are looking for an experienced technical service manager with expertise in conveyor systems and automation. The role will lead service operations, manage technical teams, and ensure high-quality service delivery across industrial environments.
17 days ago

Technical Planner - Service Division (Engineering Repairs)
Location: Johannesburg
Salary:
technical Planner (service Division) required for our global Client, a manufacturer and repairer of pumps, valves and mechanical seals to be situated in Jet Park, to drive and expedite all jobs from order phase through to completion and dispatch. We require candidates with a National Diploma in Operations Management / Industrial Engineering / N6 Mechanical Engineering with ±3 years' e...
20 days ago

Senior Investments Officer
Location: Johannesburg
Salary: 000
The purpose of the Senior Investment Officer role is to generate deal flow and build a strong pipeline of prospective projects for development financing.
2 days ago

TECHNICAL SALES ADVISOR
Location: Garden Route
Salary: Monthly
Looking for a Mid Career technical Sales Consultant to join our client in the Garden Route area. Must have experience in industrial sales and excellent technical knowledge.
2 days ago

Financial Accountant
Location: Johannesburg
Salary: 420 000 Annually
Can you spot a rounding error from a mile away? If the answer was yes, a well-renowned organization is looking for a Financial Accountant to be part of their dynamic team. In this role, you will report to the Financial manager and will be responsible for ensuring accurate financial accounting records, timely management reporting, effective internal controls and statutory compliance. Apply today!
2 days ago

Accountant
Location: Johannesburg
Salary: 420 000 Annually
A vibrant industrial brand house is searching for a motivated accountant who enjoys a fastâpaced environment. This role is perfect for someone who handles pressure with confidence, works efficiently and effectively, and brings positive energy to the team. You’ll collaborate closely with others while also taking ownership of tasks independently. A great opportunity to grow, learn, and make ...
3 days ago

NOC Support Specialist
Location: Fourways
Salary: Market Related
We are seeking a proactive and detail-oriented NOC Support Specialist to join a leading multinational telecommunications company based in Sandton. In this role, you will be responsible for ensuring the continuous operation and optimal performance of National Operations Centre (NOC) systems, with a strong focus on maintaining system uptime and service availability. The successful candidate will hav...
3 days ago

Territory Sales Manager - Ruminants
Location: Centurion
Salary: Market Related
A global leader in feed additives is seeking a dynamic Territory Sales manager responsible for driving regional business growth through technical support, customer engagement, product trials, and market-driven insights across the feed and farming sectors.
4 days ago

3336 Reliability Engineer (Expert)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:1. Cloud Infrastructure & OperationsDeep hands-on experience with AWS (EC2, ECS/EKS, RDS, S3, VPC, IAM, CloudFront, Lambda)Proven ability to design, build, and operate scalable, highly available cloud infrastructureStrong experience with infrastructure-as-code (Terraform preferred, CloudFormation)Solid experience with containerization and orchestration (Docker, Kubernetes)Hand...
4 days ago

Key Account Manager and Client Service Manager
Location: Centurion
Salary: Monthly
Job Title: Key Account manager and Client service manager (Marketing and Advertising Agency Background and Work Experience)Location: CenturionRemuneration: Market-related salary based on experience and qualifications Our client, a promotional products supplier, is looking to employ a Key Account manager and Client service manager to join their team in Centurion. Will be required to have a Va...
3 days ago

Technical Service Manager

Similar jobs you might be interested in:

Jobseekers

Recruiter

General