Technical Sales Specialist Precious Metals

SUMMARY:
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POSITION INFO:

Salary: R555k plus bonus

Min Required Qualification.

• Only candidates with a degree (BSc, BTech or Honours) in CHEMISTRY will be considered.
• Applicants MUST HAVE knowledge of Precious Metals (Chemistry) 
• Three to five years’ experience in technical sales in precious metals
• Understanding of: Accounting, Sales & Business Management and Economics
• Intermediate to advanced MS Office competency, particularly Word, Excel and PowerPoint
• Experience with CRM system(s) and SAP
• Able and willing to travel frequently, both locally and internationally, as required
• Able to work under pressure in demanding environment
• Self-motivated, goal oriented, team player and Customer relationship management skills – self-motivation and goal-orientation is a prerequisite for the position!
• Experience in performing physical work related to catalyst gauze exchanges (nitric acid plant)
• Able to create and deliver comprehensive presentations to audiences on all levels

Major Responsibilities & Accountabilities

• Conduct regular customer visits to maintain Customer relations with Petro chemical and other clients and labs
• Document customer visits, calls, opportunities and other customer information in our CRM system
• Work together with Customer Service and other departments to ensure that the needs of customers are met on all levels (e.g. wrt to orders, complaints, quotations and/or any other relevant topic)
• Provide technical advice, support and guidance to customers w.r.t. to relevant products and the refining of the precious metals contained thereof
• Provide physical support and guidance during the exchange – removal and installation – of Precious Metal Catalyst Gauzes
• Build and maintain strong customer relationships by frequent calls and visits, as applicable
• Generate quotations for new and existing customers
• Review and ensure implementation of credit limits for new and existing customers together with Finance
• Enter sales and related transactions into SAP, check SAP entries for correctness and reconcile monthly invoicing against forecasts
• Check and authorize electronic workflows as relevant
• Regularly test customer satisfaction levels and report on customer satisfaction levels
• Ensure high levels of Customer satisfaction at all times
• Analyse market potential, identify leads and pursue identified opportunities, using relevant Imparta© tools
• Track and achieve agreed upon Sales and other targets and provide status updates to Management
• Compile monthly Sales forecasts and annual Sales Budgets for allocated customers/markets
• Analyse sales figures and report on deviations from forecast and budget figures on monthly and annual basis, as required, including comments
• Compile reports and presentations as required by Management for monthly meetings, board meetings etc.
• Maintain up to date knowledge of products and services offered by Heraeus and the application thereof
• Maintain up to date knowledge of competitors in allocated markets
• Continuously pursue cost saving and improvement opportunities within the scope of daily function and relevant field of expertise

If you have not received any feedback from us within 5 working days please consider your application unsuccessful.

**By sending your CV along with other additional documents you give consent to HWR to process and retain your personal information for the current opportunity as well as for future opportunities**

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