Technical Sales Representative

PURPOSE:

The purpose of the Technical Sales Representative  is to retain existing clients and key customers, manage their expectations and oversee that their needs are met in a timely manner in order to achieve designated sales targets in addition to looking for more NEW business opportunities.

MINIMUM REQUIREMENTS:

• National Diploma or Degree in Marketing / Sales, or related field.
• At least 3-5 years experience in a technical sales field.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
• Technical knowledge in DC products, inverters/batteries and rectifiers is required or Telecom Products.
• Must be in posession of Own Transport and a valid Drivers Licence
• Proven sales successes and retention ability.

DUTIES:

• Establish and maintain a professional, solid, trusting relationship with clients.
• Coordinate with various departments so that customer’s expectations are met.
• Develop an understanding of a client’s needs and business objectives.
• Develop initiatives to increase customer satisfaction, improvements, and retention.
• Negotiating contracts with the client and establish a timeline of performance.
• Resolve issues and complaints.
• Manage communications between clients and internal teams.
• Meet and exceed financial and sales targets and growth objectives.
• Establish and oversee internal budgets within the business and external budgets with the clients.
• Manage a clients’ projects from beginning to end.
• Take a client’s requirements and assist with plans to meet those requirements.
• Plan and present reports on clients account progress.
• Analyse client data to provide customer relationship management. CRM Tool
• Source new sales opportunities by following up on leads and promoting products by outbound calls, emails and visits.
• Support other team members / departments dedicated to the same clients to ensure high quality results.
• Adhere to the policies and procedures of the company to ensure effective and efficient day-to-day management.
• Keep abreast of new products, market conditions, advertising, and promotional trends.
• Perform any other tasks, not specified herein, which may from time to time be requested by management.
• Have a good understanding of the business products and services and be able to advise others.
• Think and work strategically
• Obtaining organisational chart of clients to know decision makers

N.B: By responding to this advert, you consent to Heitha Staffing Group processing your personal information for recruitment purposes and confirm that any personal information has been submitted voluntarily.

Only shortlisted candidates will be contacted. If you have not heard from us in 4 weeks, consider your application unsuccessful.