SUMMARY:
Technical Manager to oversee all technical operations particularly regarding Water and Power.
POSITION INFO:
&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '&Beyonder' makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose '&Beyonders' very carefully - they are the strength and the future of this company.
Position Overview
We are seeking a highly skilled and proactive Technical Manager to oversee all technical operations particularly regarding Water and Power across a portfolio of luxury lodges, staff villages, and reserve infrastructure. This role requires a strong focus on sustainability, preventative and reactive maintenance, and the operation and enhancement of critical systems such as solar power, electrical networks, water treatment and distribution, and general infrastructure. The Technical Manager is responsible for maintaining and improving operational standards in line with the brand's commitment to world-class guest experiences and environmental stewardship.
Key Responsibilities
Maintenance & Operations Oversight
- Provide expert advice and strategic direction on all maintenance-related activities across lodges, staff villages, and the reserve.
- Manage both reactive (breakdown) and proactive (preventative) maintenance to uphold and exceed the andBeyond operational standards.
- Oversee the deployment and scheduling of all maintenance personnel and contractors, ensuring optimal staffing and productivity.
- Conduct routine inspections and audits of all physical infrastructure including buildings, energy systems, water systems, and staff facilities.
Energy & Water Systems Management
- Design, implement, and maintain solar energy systems to maximize renewable energy usage and minimize dependency on generators.
- Oversee all electrical systems, including three-phase and single-phase installations, ensuring safety, efficiency, and compliance.
- Manage water purification, storage, and distribution systems, including maintenance of grey water and sewage treatment plants.
- Lead water-saving and power-reducing initiatives aligned with lodge sustainability goals.
Project & Site Management
- Serve as the project manager for all construction, renovation, and infrastructure upgrade projects across properties.
- Coordinate and supervise contractors, artisans, and suppliers, ensuring high-quality workmanship and timely delivery.
- Liaise daily with Lodge Managers to identify and prioritize technical needs and projects, providing regular progress updates.
Training & Staff Development
- Recruit, onboard, and manage technical staff including electricians, plumbers, carpenters, painters, and general maintenance workers.
- Provide continuous training and upskilling in best practices, safety procedures, and sustainability protocols.
- Foster a team culture focused on pride in craftsmanship, accountability, and continuous improvement.
Financial & Administrative Management
- Support Lodge Managers in the development of monthly maintenance and annual CAPEX budgets, ensuring accurate forecasting and cost control.
- Oversee the procurement and stock management of maintenance supplies, tools, and materials with strict budget adherence.
- Maintain administrative systems for maintenance reporting, work order tracking, procurement, and cost allocation.
- Ensure compliance with all financial processes, including invoice processing and stock reconciliations.
Leadership & Communication
- Conduct daily team briefings to plan, assign, and review maintenance tasks and projects.
- Maintain open communication channels with lodge and operations management; provide clear, concise, and solution-focused feedback.
- Actively participate in management meetings, contributing technical input to broader operational planning.
- Lead by example, demonstrating professionalism, punctuality, and a strong work ethic.
Skills & Qualifications
Required Experience & Technical Expertise
- Minimum of 3-5 years in a senior maintenance or technical management role in a lodge, resort, or similar hospitality environment.
- Proven experience in the management and operation of:
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- Solar power systems
- Water purification and greywater treatment
- Electrical systems (single and three-phase)
- Plumbing and sewage systems
- Refrigeration and air-conditioning
- General building maintenance
- Formal qualifications or certifications in Electrical, Solar Installation,