Technical Insurance Broker

SUMMARY:
Our client in the Financial Services(Insurance) industry has an opportunity available for an experienced Technical Insurance Broker.

POSITION INFO:

Location: Bellville, WC

Requirements:

• Matric
• RE5 Representatives
• Short Term Insurance NQF Level 4 Qualification
• Higher Certificate in Insurance
• Post matric qualification is an advantage (BComm Risk/Accounting, BBA)
• Minimum 7 years short term insurance with 5 of the 7 years in a commercial account servicing service, claims, and underwriting capacity
• Must have Insurance knowledge to at least an intermediate level
• Must have the ability to negotiate and place a medium to large commercial account
• Must know the Legal requirements of the insurance industry
• Must have knowledge of insurance claims

Responsibilities:

• Set up and create broking information in accordance with the Companies Minimum Standards for Commercial Business
• Structure of an appropriate insurance program for the client
• Obtain quotes and negotiate with selected markets
• Upon acceptance of the quote, ensure receipt of signed proposal instruction and debit order forms (where applicable)
• Send closing instruction to the insurer to provide cover for a client
• Send the Confirmation of cover form to the client
• Load policy information onto the system and create a client file.
• Issue invoices on policies (new policies, cash clients, etc)
• Ensure that clients receive policy documents and wording.
• Ensure adherence to underwriting guidelines.
• Ensure receipt of premium payments and allocation to correct account
• Update register in terms of new business received
• Endorsements on existing client files and mailing to clients
• Auditing/reporting of the premium list for unpaid premiums
• Compile and submit reports timeously to line manager as per set standard
• Ensure data integrity on all systems
• Attend to general correspondence and e-mails to clients according to company standards
• Ensure all declaration and other policy adjustments when required
• Obtain full details regarding client risk required to quote
• Request quotes from insurers
• Analyze quotes received and make recommendations to clients
• Provide a rewarding service experience at all touchpoints
• Ensure that customer queries are attended to and resolved expeditiously
• Attend to all client queries (revision/ renewals, rate negotiations with insurers, amendments, cancellations, unpaid premiums)
• Minimize cancellations through regular and pro-active dealings with clients.

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