Technical IT Engineer - Boskruin JHB

 

Recruiter:

Multi Search

Job Ref:

TEJHB

Date posted:

Wednesday, March 31, 2021

Location:

Johannesburg, South Africa

Salary:

R384 000


SUMMARY:
Technical IT Engineer

POSITION INFO:

Roll – Customer facing
• Implementation Projects
• Maintenance Projects
• 1st-2nd Line Product Support


Responsibilities
• Implementation Projects
o Technical lead on small to medium implementation projects
o Consultation to ensure customer environment readiness
o Physical configuration and deployment of the product
o Discuss environment requirements with customer technical specialists including:
â–ª Storage teams
â–ª Network teams
â–ª Server teams
â–ª Active Directory teams
â–ª Architecture teams


• Maintenance Projects
o Identify and resolve environment related challenges
o Identify and investigate product related errors
o Plan and execute Product Upgrade & Migration projects


• 1st – 2nd Line Product Support
o First contact with customers on support related issues
o Potential to move into a 2nd line support position in the medium term
o Investigate product and environment related issues


Qualifications
• A+
• Network+
• MCSA / MCSE
• Linux administrator (Advantage)


Experience required
• 3 to 5 Years Server administration

  • strong networking skills

• Windows server stack – Installation & Configuration
• Active Directory configuration and management
• Virtualization experience
• Software deployment products
• Backup solutions
• Storage and RAID configurations
• End-user Support experience (i.e. MS Outlook)
• Troubleshooting and product error investigation



 

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