Technical Facilities Manager (Electrical)

Facilities Management & Help Desk
- Pursuing job progress when calls and emails are logged on the program (Work order generation)
- Adhering to deadlines set by management
- Adhering to criterion of helpdesk procedures
- Reporting to accountable Senior Facilities manager of work to be completed
- Follow ups and escalations of work orders daily.
- Following standards of the helpdesk procedures
- Guaranteeing supporting documents are attached to Helpdesk  system
- Logging of complaints or other requests received from tenants for services to be rendered.
- Logging and completing of job cards and closing of work orders.
- Interacting with suppliers, Facilities Managers, Building Managers and Contractors to ensure all parties deliver on objectives and are up to date with current issues/changes
- Updating management of recurring difficulties with service staff or contractors and providing a resolve to the issues at hand
- Escalations of unresolved logged matters to Management for assistance
- Rectify inquiries allocated by Management
- Project Management related duties such as supervising weekend work effected by contractors, supervising office
division relocations to different floors as per management mandate and construction of new offices
- Responsible for preparing overtime reports for the handymen whenever weekend work needs to be scheduled and ensuring the client signs off for Management to invoice to Client
- Alert and available to attend to building emergencies after hours such as water shortages or flooding, power failure, lift failure emergencies & fire sprinkler relocations only if the Senior Facility Manager is not available to attend to these emergencies

- Assist the FM to maintain the management of building services and statutes.
- Control source documentation and maintain the filing system.
- Administration and control of vender documentation.
- Ensure all assets comply and are maintained within the requirements of the Occupational Health and Safety Act, Local authority by laws and the SABS / SANS standards
- Assist the FM to manage the reporting process of all incidents defined as "reportable" in terms of the Occupational Health and Safety Act.
- Manage service provider documentation as per the service provider procedure document.
- Complete risk inspection reports as per the OHS file per site.
- Perform vacation inspections.
- Manage and control all re-active purchase / work orders raised on the FSI system.
- Maintain all mechanical, electrical, structural and civil aspects of each asset within the official investment strategy of each asset.
- Comprehensive annual building inspections on all fully repairing and maintenance leases.
- Assist the FM to maintain and update the fixed contract schedule by the 15th of each month and forward to financial department.
- Outstanding purchase orders to be managed and followed-up daily.
- Liaison between internal & external clients in a professional manner.
- Assure an effective communication protocol is in place on both the organisation and Client side with peers, subordinates, senior managers, vendors and customers.
- Respond promptly and accurately to email and phone communications.
- Create required reporting and meeting notes in the timeframe required.
- Actively participate in meetings sharing ideas and solutions as may be appropriate

Education
Qualifications
- Matric (Must)
- NDip or degree in related field (added advantage)

Experience
- 1-2 years’ experience in a similar role
- Must have a strong electrical background
- Experience working with Low or High Voltage Maintenance preferred

Skills
- Strong Proficiency in relevant computer packages (MS Office) and software packages
- Excellent attention to detail and numerate accuracy