Technical BA

SUMMARY:
We are seeking an experienced Intermediate Technical Business Analyst to join a dynamic financial services environment on a 12-month contract.

The successful candidate will play a critical role in translating business requirements into clear technical specifications, with a strong focus on API-driven integrations, system enhancements, and digital platform delivery.

This role requires close collaboration with cross-functional (technical) teams to ensure that requirements are well-defined, technically sound, and aligned to enterprise architecture and regulatory standards typical of the financial services sector.

POSITION INFO:
Key Responsibilities

• Engage with business stakeholders to elicit, analyse, document, and validate business and functional requirements.
• Translate business needs into technical requirements and user stories suitable for development teams.
• Produce high-quality documentation including:
• Business Requirement Documents (BRDs)
• Functional Specification Documents (FSDs)
• User stories and acceptance criteria
• Process flows and data models
• Work extensively with API integrations, including:
• RESTful APIs
• JSON/XML payloads
• API request/response mapping
• Error handling and integration flows
• Collaborate with solution architects and developers to ensure technical feasibility and alignment to design standards.
• Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, reviews, and retrospectives.
• Support testing phases by assisting with:
• Test scenario creation
• UAT coordination
• Defect triage and resolution
• Ensure solutions comply with financial services regulations, security standards, and data governance requirements.
• Facilitate workshops and stakeholder sessions to clarify requirements and drive delivery outcomes.
• Act as a key liaison between business and technology teams throughout the delivery lifecycle.

• Relevant tertiary qualification in:
• Information Technology
• Computer Science
• Information Systems
• Business Analysis or related field
• Business Analysis certification (preferred):
• IIBA (ECBA, CCBA, or CBAP)
• FTI, IQBBA, or equivalent BA certification

• Up to 4-5 years’ experience as a Business Analyst, with at least:
• 2–3 years at an intermediate technical BA level
• Proven experience within the financial services industry, such as:
• Banking
• Insurance
• Investments
• Payments
• Asset management
• Strong experience working on systems integration projects.
• Demonstrated hands-on experience with APIs, including:
• REST APIs
• Swagger / OpenAPI specifications
• Postman or similar API testing tools
• Experience working in Agile and/or hybrid delivery environments.
• Exposure to digital platforms, backend systems, and data-driven solutions.

• Strong understanding of:
• API-based architectures
• System integration concepts
• Microservices environments
• Ability to read and interpret:
• API documentation
• Technical diagrams
• Data mappings
• Solid understanding of:
• SQL (advantageous)
• Data flows and data lineage
• Experience using BA tools such as:
• Jira / Confluence
• Azure DevOps
• Visio, Draw.io, or similar modelling tools
• Knowledge of SDLC and BA best practices.

• Strong analytical and problem-solving skills.
• Excellent stakeholder engagement and communication abilities.
• Comfortable operating between business and technical teams.
• High attention to detail and documentation quality.
• Ability to manage multiple deliverables in a fast-paced environment.
• Strong understanding of financial services processes and terminology.