Technical Assistant

TECHNICAL ASSISTANT

Introduction:

An innovative and forward thinking medtech company in Pretoria is seeking to employ and young and eager Technical Assistant with at least one year work experience to join their team.

Job Purpose:

To assist the manufacturing and technical team with device calibration and setup as well as various day-to-day tasks required for production and stock control.

REQUIREMENTS

Minimum education (essential):

• Grade 12

Minimum education (desirable):

• Technical Certificate

Minimum applicable experience (years):

• 1 Year work experience

Required nature of experience:

• Manufacturing or IT environment

Skills and Knowledge (essential):

• Technically inclined
• Good communicator
• Knowledge of technology (Smartphones, tablets, apps, electronics)

KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES

Device setup and calibration 40%

• Conduct smartphone setup and updates.
• Conduct headphone calibration.
• Complete quality checks.
• Conduct device standardisations.
• Ensure calibration equipment is calibrated annually.
• Assist developers with testing software on the devices.

Order fulfilment 30%

• Continuously update stock and order sheet (PUR sheet) of allocated sections.
• Proactively communicate with the sales team to ensure accurate and real time communication with clients about open orders.
• Ensure that orders are fulfilled accurately and within the promised lead times.
• Provide reports to the line manager on the manufacturing and order statistics.
• Assist with stock-takes as and when required.
• Upload the Batch manufacturing and Servicing records onto G-drive on the same day as the orders are completed.

Demo devices 5%

• Set up demo devices (hardware and software) as required for demo or test purposes.
• Receive and store demo devices according to standards.

Kiosk technician 5%

• Perform Kiosk maintenance and troubleshooting in the field.

General 10%

• Assist the team as and when needed.
• Execute new initiatives to improve manufacturing effectiveness.

QMS 10%

• Complete calibration and servicing tasks in accordance with the relevant QMS processes.
• Ensure compliance records are kept up to date.
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Remuneration

Market related (Includes a 13th cheque, risk benefit contribution and provident fund)