Team Leader Online

Recruiter:

Bristow Talent

Job Ref:

202243

Date posted:

Friday, April 8, 2022

Location:

CapeTown, South Africa

Salary:

R 360 000 - R 390 000 per annum

SUMMARY:
Team Leader Online

JOB DESCRIPTION:

Key Performance Areas

To distribute/ balance/ adjust work among team members
Instruct team members, including on-the-job-training, in specific tasks and job techniques and make available written instructions and reference materials
Monitor and report on the status and progress of work as assigned to team members
Maintain and create reference material, policies and procedures
Setup and configure processes to increase productivity and stability
Implement solutions and deliverables
Perform analysis and support for production related issues.
Setup and configure disaster recovery for our clients which include hardware, software and documentation.
Consulting within other departments on client queries and new integrations, upgrades, and bug fixes
Interpret Logfile/Traces/Sql profiler Entries
Reporting of issues utilising documentation
Notification to management of all production related issues
Resolve EFT/VAS/OFFICE Related issues, may involve modifying code, configuration changes,
settlement / reconciliation configuration issues
Manage Databases, Tables where required, MSSQL, MySql
Migrating data to and from Flat File, DB, Spreadsheets
Manage data for clients and facilitate in reporting
Develop fixes and work around for business critical systems where required
Maintain and create reference material, policies and procedures
Perform analysis and support for production related issues
System trend analysis / system capacity planning
Implementing solution and deliverables
Setup and configure disaster recovery
Co-ordinating system upgrades, bug fixes & implementations with Test Department
Liaising with Sales Support Department client queries & new client integrations
Submitting of monthly Teams Overtime and Standby

Competencies

Qualifications

Matric
Completion of a Computer Literacy and/or Technical Course

Specialist Skills required:

AWS Cloud experience,
DB SSIS & Reporting,
Python Scripting
SQL, TSQL and MYSQL
Linux
Windows
ISO8583
ACI Realtime and Office
Linux and Windows scripting
Understanding transaction data element (Xml)
Formulation of documentation
System analysis relating to bugs and enhancements.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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