Team Leader Online

Key Performance Areas :

To distribute/ balance/ adjust work among team members 

Instruct team members, including on-the-job-training, in specific tasks and job techniques and  make available written instructions and reference materials 

Monitor and report on the status and progress of work as assigned to team members 

Maintain and create reference material, policies and procedures  

Setup and configure processes to increase productivity and stability 

Implement solutions and deliverables 

Perform analysis and support for production related issues. 

Setup and configure disaster recovery for our clients which include hardware, software and  documentation. 

Consulting within other departments on client queries and new integrations, upgrades, and bug  fixes 

Interpret Logfile/Traces/Sql profiler Entries 

Reporting of issues utilising documentation 

Notification to management of all production related issues  

Resolve EFT/VAS/OFFICE Related issues, may involve modifying code, configuration changes,  settlement / reconciliation configuration issues 

Manage Databases, Tables where required, MSSQL, MySql 

Migrating data to and from Flat File, DB, Spreadsheets 

Manage data for clients and facilitate in reporting 

Develop fixes and work around for business critical systems where required Maintain and create reference material, policies and procedures  Perform analysis and support for production related issues 

System trend analysis / system capacity planning 

Implementing solution and deliverables 

Setup and configure disaster recovery 

Co-ordinating system upgrades, bug fixes & implementations with Test Department Liaising with Sales Support Department client queries & new client integrations Submitting of monthly Teams Overtime and Standby 

Competencies    

Qualifications:  

Matric 

Completion of a Computer Literacy and/or Technical Course 

Specialist Skills required:  

AWS Cloud experience,  

DB SSIS & Reporting,  

Python Scripting 

SQL, TSQL and MYSQL 

Linux 

Windows 

ISO8583 

ACI Realtime and Office  

Linux and Windows scripting 

Understanding transaction data element (Xml) 

Formulation of documentation 

System analysis relating to bugs and enhancements.

Experience: 

3-years related experience 

Staff management on a team leader level 

Postilion Office Administrator and/or Postilion Realtime  

3 years SQL Database Administration in a highly pressurised environment (Database  team 

Work Hours:  

9 to 5 or 8 to 6 

Rotational roster standby (including Weekends) required.  

Overtime required where applicable